HF Portrait of Heather Friend

Heather Friend, LCSW, CSW

Calm, practical support for anxious moments

8 years in practice · based in Colorado · sessions in English · online sessions

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About Heather

Heather Friend is a licensed clinical social worker who focuses on anxiety, stress, and related concerns. She offers a warm, accepting presence and helps people feel understood when they are overwhelmed or stuck. Her work aims to build steady confidence and clearer emotional footing.

Therapy with her is paced to match each person's needs and comfort level. She uses a collaborative style that centers the client’s own goals. Sessions are conversational and practical, with attention to small, usable changes that make daily life easier.

Book with Heather Now Review online therapy options and next steps.

Background and approach

Heather helps people notice strengths and develop skills to handle worrying thoughts, intense feelings, and relationship strain. Heather brings eight years of clinical experience to her practice. She draws from several evidence-informed approaches to tailor care to each person.

She offers daytime, evening, and weekend appointments to fit different schedules. Sessions last about 45 minutes, and clients can message between sessions for extra support when needed. Heather typically replies within 24 hours to those messages.

She works remotely from Colorado and provides services to international clients in English. People contact Heather for a wide range of concerns including anxiety, grief, trauma and abuse, parenting stress, substance concerns, self-esteem problems, mood disorders, and life transitions. She also provides support around attachment issues, body image, chronic illness, and caregiving stress.

The focus is on practical steps and steady progress.

How therapeutic approaches work online

Acceptance and Commitment Therapy, or ACT, focuses on noticing thoughts and values. It helps people accept difficult feelings while taking steps toward a meaningful life, which can reduce the time spent battling worry. Cognitive Behavioral Therapy, or CBT, looks at the links between thoughts, feelings, and actions. It offers concrete tools to challenge unhelpful thoughts and build new behaviors for anxiety, sleep problems, and mood concerns.

Finding the right approach is part of the work. Heather will collaborate with each person to decide which methods fit best for their goals, preferences, and day-to-day life. Sessions may blend elements from different approaches so the plan suits what the client needs right now.

Online therapy offers flexibility in how people connect. Video calls allow face-to-face conversation and visual cues, phone sessions can be easier when bandwidth is limited, live chat works well for brief check-ins, and text messaging supports quick updates or ongoing coaching between sessions. These options help people fit therapy into work, caregiving, and travel schedules while keeping progress steady.
Book with Heather Now Review online therapy options and next steps.

Questions people ask

What kinds of problems does she address?
Heather works with many concerns such as anxiety, stress, depression, trauma and abuse, grief, parenting strain, addictions, relationship and intimacy issues, self-esteem, and coping with life changes.
How would you describe her therapeutic style?
Her style is warm and collaborative. She focuses on practical steps and helps people build confidence and clearer emotional footing through conversation and skills practice.
How much experience does she have?
She has eight years of clinical experience working with a range of mental health and life concerns.
What credentials does she hold and where is she based?
She holds LCSW and CSW credentials and practices from Colorado, with licensure in Illinois and Colorado noted as IL LCSW and CO LCSW.
Can I work with her if I live outside the United States?
Sessions are offered in English and she accepts international clients for remote care.
What session formats does she use?
Heather provides video calls, phone sessions, live chat, and text-based messaging to match different preferences and needs.
How are sessions paid for and what does cost look like?
Cost varies with location and the subscription-based model used by the service; the subscription can be canceled at any time.
What is the first step to begin working with her?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's listed availability.

What this therapist works with

Most often

Also listed

Experience
8 years
Licensed
Colorado, Michigan, Illinois, Louisiana
Languages
English

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