AC Portrait of Andrea Croston

Andrea Croston, BACP

Calm counsellor for stress and anxiety

4 years in practice · based in United Kingdom · sessions in English · online sessions

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About Andrea

Andrea Croston is a counsellor who focuses on helping people manage stress and anxiety. She works with individuals facing depression, addictions, trauma, grief and self-esteem struggles. Andrea uses a person-centred stance that aims to make people feel heard and understood from the first session.

Andrea trained to a Level 4 in counselling and psychotherapy, and she holds membership with the British Association for Counselling and Psychotherapy (BACP). She brings four years of formal counselling experience alongside many more years of voluntary work in charities, where she listened to people during difficult periods.

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Background and approach

Her approach is holistic and collaborative. Sessions usually start by listening to what matters most to the person and then shaping practical steps together. She draws on several therapeutic methods, including cognitive approaches and acceptance-based work, depending on what the person needs.

Andrea says she does not see herself as the expert on someone’s life. Instead she supports people to identify what hurts and what helps, then works alongside them to build coping skills and clearer choices. She also helps with relationship and intimacy-related concerns, sleep and eating issues, and challenges linked to identity and career.

Her background includes helping people with long-term health problems, caregiving stress, attachment and abandonment questions, and neurodiversity issues. People can expect a calm, patient presence and practical conversation aimed at small, manageable changes.

Approach-driven online counselling and flexible ways to meet

Acceptance and Commitment Therapy (ACT) helps people notice painful thoughts and feelings without being ruled by them. It focuses on clarifying values and taking small steps toward a meaningful life, which can be useful for anxiety and coping with life changes.

Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and behaviours. It teaches practical techniques to challenge unhelpful thinking and build new coping habits, often used for anxiety and depression.

Andrea combines these approaches with a person-centred attitude that keeps the conversation grounded in what matters to each person. She will talk with clients about their goals and preferences and then try methods that fit those needs. Finding the right approach is treated as a team effort rather than a one-size-fits-all prescription.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls let people work face to face without travel. Phone sessions can be useful when bandwidth is limited or for a shorter check-in. Live chat and messaging allow ongoing contact between sessions and can fit around work or caregiving schedules. These options make it easier to keep therapy going when life is busy or travel is difficult.
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Questions people ask

What kinds of concerns does Andrea support?
She works with stress and anxiety and related issues such as depression, trauma, addictions and low self-esteem. Other areas include grief, relationship and intimacy-related matters, sleep and eating problems, career strain and ADHD.
How would you describe her therapeutic style?
Her style is person-centred and collaborative. She listens first, then helps people identify small, practical steps to manage symptoms and improve day-to-day coping.
What experience does she bring to sessions?
Andrea has four years of formal counselling experience and over 20 years of volunteering in charity settings where she supported people through traumatic times.
What credentials and location are listed?
She holds a Level 4 in counselling and psychotherapy and is a member of the British Association for Counselling and Psychotherapy (BACP). Her practice is based in the United Kingdom.
Which languages are offered and are international clients supported?
Sessions are offered in English, and she accepts international clients.
What session formats does she use for online work?
She offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and practical needs.
How are sessions paid for and what does it cost?
Costs vary with location and therapist arrangements. Sessions use a subscription model that can be cancelled at any time.
How does someone begin working with Andrea?
Start by selecting the Start Therapy button and completing a short matching questionnaire. Then schedule sessions according to the therapist's availability.

What this therapist works with

Also listed

Experience
4 years
Licensed
Languages
English

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