SJ Portrait of Susan Jenner

Susan Jenner, BACP

Experienced counsellor for anxiety and stress

16 years in practice · based in United Kingdom · sessions in English · online sessions

Explore online therapy options

We will earn a commission if you sign up through our link, at no cost to you.

About Susan

Susan Jenner is a counsellor based in the United Kingdom who helps people dealing with anxiety, stress and related concerns. She brings 16 years of professional experience and a calm, straightforward manner to sessions. Susan encourages clients to use their own strengths to move forward.

She frames therapy as a collaborative process where the person is the expert on their life. Susan uses a mix of approaches to match each person’s needs.

Explore online therapy options See what online therapy involves and what your next steps would be.

Background and approach

Sessions draw on client-centred listening, cognitive behavioural techniques, Acceptance and Commitment Therapy and mindfulness tools. She aims to help with symptoms such as low mood, sleep problems, motivation and confidence. Practical strategies are offered alongside time to make sense of difficult experiences.

Her background includes work in a charity offering affordable counselling, supporting university students and running a independent practice. That range of settings has informed how she adapts sessions for different practical needs. Susan has particular experience with trauma and abuse, grief and loss, and addiction-related problems.

People also consult her about relationship and intimacy-related concerns, parenting pressures, career stress and managing long-term health conditions. She works with issues such as anger, body image, and compassion fatigue using short exercises and reflective conversation. The emphasis is on steady progress rather than quick fixes.

Susan is registered with the British Association for Counselling and Psychotherapy, BACP. Sessions are offered in English and delivered online by video calls, phone, live chat or text messaging. To begin, a simple matching questionnaire is used to pair someone with her and then appointments are arranged according to availability.

How Susan blends approaches for online care

Susan commonly uses Acceptance and Commitment Therapy and Cognitive Behavioural Therapy in online work. Acceptance and Commitment Therapy, or ACT, helps people notice painful thoughts and feelings without getting stuck in them, and then identify personal values to guide small, meaningful changes. Cognitive Behavioural Therapy, or CBT, focuses on spotting unhelpful thinking patterns and testing them with practical experiments to reduce anxiety or low mood.

Finding the right approach is part of the work. Susan will discuss your needs and goals and try methods that fit you. That process is collaborative - you and the therapist adjust the plan as you learn what helps most for your particular situation.

Online sessions are offered by video call, phone, live chat or text messaging to give flexibility. Video calls let you use visual cues and practice exercises together. Phone sessions can be a shorter check-in that fits a break at work or a quieter moment. Live chat or messaging is useful for people who prefer typed conversation or need support without being on camera. These options make it easier to keep therapy consistent around busy lives and different energy levels.
Explore online therapy options See what online therapy involves and what your next steps would be.

Questions people ask

What concerns does she help with?
Susan works with a wide range of concerns including anxiety, stress, trauma and abuse, grief, depression, addictions and self-esteem challenges.
What is her therapeutic style like?
Her style is collaborative and down-to-earth, combining client-centred listening with practical tools from CBT, ACT and mindfulness.
How much experience does she have?
She has 16 years of professional experience across charity counselling, university services and independent practice.
Where is she based and what credential does she hold?
She practises in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, BACP.
Which languages are supported for sessions?
Sessions are offered in English.
Can international clients work with her?
International clients are not currently accepted.
What session formats does she offer?
Sessions can be held by video call, phone, live chat or text-based messaging to suit different practical needs.
How does payment and getting started work?
Costs vary with location and the service uses a subscription model that can be cancelled at any time; to begin select the Start Therapy button, complete a short matching questionnaire and arrange sessions based on availability.

What this therapist works with

Experience
16 years
Licensed
Languages
English

We will earn a commission if you sign up through our link, at no cost to you.