JL Portrait of Joanne Lilley

Joanne Lilley, BACP

Person-centred counsellor for anxiety and stress

16 years in practice · based in United Kingdom · sessions in English · online sessions

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About Joanne

Joanne Lilley is a counsellor who works from a person-centred approach. She draws on 16 years of experience and holds BACP registration. Joanne focuses on helping people manage anxiety, stress and relationship difficulties using straightforward, respectful conversation.

She keeps sessions practical and down to earth. Joanne listens without judgment and helps people find their own answers. She pays attention to everyday pressures such as work stress, sleep problems and parenting strains, and to longer-term concerns like grief, trauma and addiction.

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Background and approach

Joanne meets people where they are and adapts to each person's needs. Sessions look at what feels stuck and what small changes might help. She supports exploration of identity, sexuality, self-esteem and motivation alongside emotional healing and personal development.

Her background includes a BSc (Hons) in Psychology and a BA (Hons) in Person-Centred Counselling, and she is a member of the British Association for Counselling and Psychotherapy (BACP). She is clear that diagnostic assessments are not part of her offering and will signpost to a GP if needed. Joanne works in English and is based in the United Kingdom.

She accepts international clients and uses a range of session formats to suit different lives and routines. The emphasis is on practical, compassionate support that helps people move forward.

Person-centred care delivered online

Joanne works from a person-centred perspective which is built around genuine listening and respect. This approach focuses on understanding each person's experience and offering empathic support so they can find their own solutions; it is useful for anxiety, low self-esteem and relationship concerns.

Her practice also addresses practical life stresses like work pressure, sleep difficulties and caring responsibilities by exploring what feels most manageable for the individual. That collaborative work helps clarify priorities and small steps that can reduce day-to-day strain.

Choosing the right approach is part of the process and Joanne treats this as a joint decision. She will discuss goals, preferences and what feels most helpful, then adapt the way she works so it fits each person's needs.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging. Video is useful for more conversational work and reading non-verbal cues, phone can suit shorter check-ins or lower bandwidth, while live chat and messaging allow brief updates or support between calls. These options make it easier to fit therapy around work, family life and different time zones.
Book with Joanne Now Review online therapy options and next steps.

Questions people ask

What concerns does Joanne commonly help with?
She works with stress, anxiety and relationship issues alongside grief, trauma, addiction and self-esteem difficulties.
How would you describe her therapeutic style?
She uses a person-centred approach focused on listening and supporting each person to find their own solutions.
What is her professional background?
Joanne has 16 years of professional experience and holds a BSc (Hons) in Psychology plus a BA (Hons) in Person-Centred Counselling.
What credentials and location apply to this counsellor?
She is a member of the British Association for Counselling and Psychotherapy (BACP) and is based in the United Kingdom.
Which languages are used in sessions and can she work internationally?
Sessions are offered in English and she accepts international clients.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different preferences.
How are fees and subscriptions handled?
Cost varies by location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with Joanne?
Click the Start Therapy button, complete the short matching questionnaire, and schedule sessions based on the therapist's availability.

What this therapist works with

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Therapeutic approaches

Experience
16 years
Licensed
Languages
English

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