DH Portrait of Donna Hendricks

Donna Hendricks, BACP, NCPS

Calm, practical therapy for anxiety and life stressors

12 years in practice · based in United Kingdom · sessions in English · online sessions

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About Donna

Donna Hendricks is a counsellor with 12 years' experience supporting adults in voluntary, personal and NHS settings. She holds a degree in Counselling and a Masters in Cognitive Behavioural Psychotherapy, and is registered with the BACP and NCPS. Donna focuses on helping people who are feeling stressed or anxious and those facing trauma, grief, low self esteem or major life changes.

Her work begins by listening. She assumes clients know their own experience best and asks questions to understand what has happened to them.

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Background and approach

Sessions aim to create a steady, respectful space where people feel heard and treated with dignity. Donna draws on person-centred ideas alongside cognitive and behavioural methods. That mix helps people spot unhelpful thoughts, practise different responses, and build practical coping skills.

She also uses techniques from acceptance-based and solution-focused approaches to help clients move towards what matters to them. Across her practice she supports people dealing with relationship strain, parenting pressures, body image and eating concerns, work stress, mood difficulties such as depression and bipolar, and attention challenges such as ADHD.

She also helps with the fallout from abuse, domestic violence, attachment or abandonment issues, and caregiver stress. Sessions are straightforward and collaborative. Donna will work at a pace set by the client, offering clear tools and gentle reflection to help people find greater clarity and hope.

She aims for simple, achievable steps that fit into everyday life.

Approaches that suit online therapy and everyday life

Donna blends Cognitive Behavioural Therapy and Client-Centred approaches to make online work practical and human. Cognitive Behavioural Therapy helps people identify unhelpful thinking patterns and practise different behaviours; it is often used for anxiety, panic and depression. Client-Centred Therapy focuses on listening and building a trusting relationship; it helps people feel understood and able to make changes at their own pace.

Finding the right approach is part of the therapy process. Donna will talk with each person about their goals and preferences, then suggest ways of working together. That choice is collaborative and can be adjusted as therapy unfolds to make sure it fits the person's needs.

Online sessions can take place by video call, phone, live chat or text-based messaging, which gives practical flexibility. Video calls allow face-to-face conversation from different locations. Phone sessions can be simpler when bandwidth is limited. Live chat and messaging suit short check-ins or people who prefer writing. These options make it easier to fit therapy around work, family and travel commitments while keeping the focus on progress and practical tools.
Book with Donna Now Review online therapy options and next steps.

Questions people ask

What kinds of problems does Donna help with?
She supports people with stress, anxiety and depression as well as trauma, grief and self-esteem issues. Other common areas include relationship strain, parenting pressures, eating and body image concerns, ADHD and bipolar.
How would you describe her therapeutic style?
Her style combines person-centred listening with cognitive and behavioural tools. Sessions are collaborative and focus on practical steps alongside reflective discussion.
What background and experience does she have?
She has 12 years' experience in voluntary, personal and NHS settings and a Masters in Cognitive Behavioural Psychotherapy. Her foundational training is in counselling and the person-centred approach.
Where is she based and what credentials does she hold?
She practises in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy (BACP) and NCPS.
Which languages are supported in sessions?
Sessions are offered in English.
What formats are available for sessions?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How is cost handled for sessions?
Cost varies with location and therapist availability and sessions are provided through a subscription that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button and completing a short matching questionnaire. After that you can schedule sessions according to the therapist's availability.

What this therapist works with

Experience
12 years
Licensed
Languages
English

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