SM Portrait of Susan Mahachi

Susan Mahachi, ACA

Calm, practical counselling for anxiety and stress

16 years in practice · based in Australia · sessions in English, Shona · online sessions

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About Susan

Susan Mahachi is an ACA counsellor with 16 years of experience helping people manage anxiety, stress and relationship strain. She uses straightforward, practical conversations to help clients find clearer ways to cope and move forward. Susan speaks English and Shona and offers online sessions in Australia.

Susan’s style is flexible and person-focused. She listens first and then works with each person to choose approaches that suit them. Sessions often include everyday strategies for handling worry, improving communication, and building confidence.

Book with Susan Now Review online therapy options and next steps.

Background and approach

Her background includes work with people facing depression, parenting pressures, body image concerns and difficulties linked to family of origin. She has also supported people through separation, blended family issues and caregiver stress. That practical experience shapes how she helps people tackle recurring patterns and emotional triggers.

Susan draws on Acceptance and Commitment Therapy, cognitive behavioural techniques, attachment-based ideas and client-centred listening. She may introduce mindfulness exercises, thought-challenging tools or relationship skills depending on the issue at hand. The aim is useful, manageable steps rather than technical jargon.

People who come to Susan often want clear tools and a calm, non-judgemental space to talk. She invites clients to name their goals and then works with them to build small changes that add up. Starting therapy is presented as a collaboration, one step at a time.

Therapeutic approaches that translate to online care

Acceptance and Commitment Therapy (ACT) helps people notice their thoughts and focus on values-based action rather than getting stuck in worry. It can be useful for anxiety and low mood because it teaches skills to live with difficult feelings while doing what matters. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviours interact and offers step-by-step tools to challenge unhelpful thinking and test new behaviours. It is often used for anxiety, stress and low mood. Attachment-Based Therapy pays attention to relationship patterns formed early in life and how they affect current bonds and reactions; it can help people who struggle with trust, closeness or recurring relationship conflicts.

Susan treats finding the right approach as a shared process. She listens to your goals and preferences, then suggests ways to combine methods that fit your situation. Together you decide which techniques to try and adjust them as you progress.

Online therapy is offered by video calls, phone sessions, live chat or text-based messaging to give flexibility. Video calls work well for deeper conversations and relationship work. Phone sessions can be easier when bandwidth is limited or a camera is not wanted. Live chat and text messaging suit shorter check-ins or when a written format helps you reflect. These options make it easier to fit therapy into work, school or family life and keep momentum between sessions.
Book with Susan Now Review online therapy options and next steps.

Questions people ask

What kinds of concerns can be addressed?
Susan helps people with anxiety, stress, depression, self-esteem and parenting challenges. She also works with issues such as body image, relationship problems, attachment concerns and caregiver stress.
What is her general therapy style?
Her approach is flexible and person-centred. Sessions focus on listening, practical strategies and building small, achievable changes.
What experience does she bring?
She has 16 years of professional experience working with people facing anxiety, depression, relationship difficulties and family-related concerns.
What credentials and location are listed?
She is listed as an ACA counsellor and practises from Australia.
Which languages are offered for sessions?
Sessions are offered in English and Shona.
What session formats are available?
Sessions can be delivered by video calls, phone sessions, live chat or text-based messaging to suit different needs.
How is cost handled?
Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time.
How do I get started?
Select the Start Therapy button, complete the short matching questionnaire and schedule according to the therapist's availability.

What this therapist works with

Most often

Experience
16 years
Licensed
Languages
English, Shona

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