About Susan
Susan Mahachi is an ACA counsellor with 16 years of experience helping people manage anxiety, stress and relationship strain. She uses straightforward, practical conversations to help clients find clearer ways to cope and move forward. Susan speaks English and Shona and offers online sessions in Australia.
Susan’s style is flexible and person-focused. She listens first and then works with each person to choose approaches that suit them. Sessions often include everyday strategies for handling worry, improving communication, and building confidence.
Background and approach
Her background includes work with people facing depression, parenting pressures, body image concerns and difficulties linked to family of origin. She has also supported people through separation, blended family issues and caregiver stress. That practical experience shapes how she helps people tackle recurring patterns and emotional triggers.
Susan draws on Acceptance and Commitment Therapy, cognitive behavioural techniques, attachment-based ideas and client-centred listening. She may introduce mindfulness exercises, thought-challenging tools or relationship skills depending on the issue at hand. The aim is useful, manageable steps rather than technical jargon.
People who come to Susan often want clear tools and a calm, non-judgemental space to talk. She invites clients to name their goals and then works with them to build small changes that add up. Starting therapy is presented as a collaboration, one step at a time.
Therapeutic approaches that translate to online care
Acceptance and Commitment Therapy (ACT) helps people notice their thoughts and focus on values-based action rather than getting stuck in worry. It can be useful for anxiety and low mood because it teaches skills to live with difficult feelings while doing what matters. Cognitive Behavioural Therapy (CBT) looks at how thoughts, feelings and behaviours interact and offers step-by-step tools to challenge unhelpful thinking and test new behaviours. It is often used for anxiety, stress and low mood. Attachment-Based Therapy pays attention to relationship patterns formed early in life and how they affect current bonds and reactions; it can help people who struggle with trust, closeness or recurring relationship conflicts.Susan treats finding the right approach as a shared process. She listens to your goals and preferences, then suggests ways to combine methods that fit your situation. Together you decide which techniques to try and adjust them as you progress.
Online therapy is offered by video calls, phone sessions, live chat or text-based messaging to give flexibility. Video calls work well for deeper conversations and relationship work. Phone sessions can be easier when bandwidth is limited or a camera is not wanted. Live chat and text messaging suit shorter check-ins or when a written format helps you reflect. These options make it easier to fit therapy into work, school or family life and keep momentum between sessions.
Questions people ask
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What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Parenting issues
Also listed
- Abandonment
- Attachment issues
- Blended family issues
- Body image
- Caregiver issues and stress
- Communication problems
- Control issues
- Depression
- Divorce and separation
- Domestic violence
- Eating and food-related issues
- Emptiness
- Family of origin issues
- Family problems
- Fatherhood issues
- Forgiveness
- Guilt and shame
- HIV / AIDS
- Immigration issues
- Impulsivity
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Multicultural concerns
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Personality disorders
- Phobias
- Polyamory / non-monogamous relationships
- Post-traumatic stress
- Postpartum depression
- Pregnancy and childbirth
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 16 years
- Licensed
- Languages
- English, Shona
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