Anxiety Insights
CS Portrait of Carol Shields

Carol Shields, BACP

Calm, practical support for anxiety and life changes

10 years in practice · based in United Kingdom · sessions in English · online sessions

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About Carol

Carol Shields is a counsellor based in the United Kingdom who helps people manage stress and anxiety. She supports people facing relationship strain, family conflict, low self-esteem, motivation challenges and problems with confidence. Her practical approach aims to make the first steps feel less daunting.

Carol works in a warm and respectful way. She listens without judgement and encourages clear, achievable goals. Sessions focus on small, steady changes rather than quick fixes.

Book with Carol Now Review online therapy options and next steps.

Background and approach

People can expect straightforward conversation and simple tools to try between appointments. She uses approaches drawn from Acceptance and Commitment Therapy, Cognitive Behavioural Therapy and client-centred counselling. These methods help people notice unhelpful thinking, build helpful habits and reconnect with what matters to them.

Mindfulness techniques are offered when they suit a person’s needs. Carol has around ten years of professional experience and holds BACP accreditation, the British Association for Counselling and Psychotherapy registration. That background informs a practical, empathetic style rather than a single fixed method.

Her work covers a wide range of concerns beyond anxiety and stress, including grief, addiction, parenting challenges, career worries and neurodiversity-related issues. She adapts the pace and focus of sessions to what each person needs most. People interested in an initial conversation can expect a calm, collaborative approach.

The aim is to build coping skills and clearer choices so daily life feels more manageable over time.

How Carol uses talking therapies online

Carol draws on Acceptance and Commitment Therapy and Cognitive Behavioural Therapy in online work. ACT helps people clarify what matters to them and take action even when thoughts and feelings are difficult. It suits people who want to reconnect with values and make steady life changes. CBT focuses on identifying unhelpful thinking patterns and testing new behaviours. It is useful for anxiety, low mood and practical problems where learning new habits can make a difference.

Finding the right approach is part of the process. Carol will discuss different methods with each person and choose techniques that fit their goals and situation. This is a collaborative process where the therapist and client agree on what to try and review progress together.

Online sessions are offered by video calls, phone sessions, live chat or text-based messaging to give practical flexibility. Video calls allow face-to-face conversation when that helps. Phone sessions need less bandwidth and can be easier to fit into a busy day. Live chat or messaging suits shorter check-ins or people who find writing easier. These options make it easier to receive consistent support alongside work, caring duties or other commitments.
Book with Carol Now Review online therapy options and next steps.

Questions people ask

What concerns does this counsellor address?
Carol supports people with stress and anxiety as well as relationship and family matters. She also works with issues like low self-esteem, addictions, grief, anger and neurodiversity-related concerns.
What is her therapeutic style?
Her style is warm and non-judgemental with an emphasis on practical steps. Conversations aim to set realistic goals and develop simple skills to use between sessions.
How much experience does she have?
She has around ten years of professional experience working with a range of mental health and life concerns.
What credentials and where is she based?
She is registered with BACP, the British Association for Counselling and Psychotherapy, and is based in the United Kingdom.
Can I see her if I live outside the UK?
Sessions are offered to international clients as well as people in the UK. All sessions are conducted in English.
Which session formats are available?
Carol provides online support through video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How does payment and cost work?
Costs vary with location and therapist arrangements; sessions are delivered through a subscription model that can be cancelled at any time.
What are the first steps to begin?
Start by selecting the Start Therapy button, completing a short matching questionnaire, and then schedule sessions according to the therapist's availability.

What this therapist works with

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Therapeutic approaches

Experience
10 years
Licensed
Languages
English

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