CM Portrait of Carlie Machell-Kay

Carlie Machell-Kay, NCPS

Experienced trauma-aware counsellor

7 years in practice · based in United Kingdom · sessions in English · online sessions

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About Carlie

Carlie Machell-Kay is a counsellor who helps people manage stress, anxiety, relationship difficulties and trauma. She uses a gentle, conversational style and adapts sessions to what each person needs. Carlie holds NCPS and brings seven years' experience as a practising therapist in the United Kingdom.

She trained in psychodynamic counselling and uses that approach to look at how past relationships shape current feelings and behaviours. That work can help people understand recurring patterns and the roots of anxiety or low self-esteem.

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Background and approach

She also focuses on trauma and the effects it can have on daily life. Carlie draws on client-centred ideas to make sessions collaborative and respectful. Narrative therapy is used to help people reframe difficult stories and find new meanings.

These methods are combined in practical conversations aimed at real-life changes rather than technical language. Her background includes many years working in women's mental wellbeing and domestic abuse settings, which informs her sensitive, trauma-aware practice. She also has personal experience of neurodiversity and brain injury and understands the impact these can have on a person and their loved ones.

Sessions are shaped around practical goals such as coping with life changes, managing anger, grief, parenting stress, addiction concerns and issues linked to intimacy or attachment. Carlie offers a supportive space for people to talk through difficult feelings and start making manageable changes.

How these approaches work online

Client-Centred Therapy places the person’s experience at the heart of sessions. The therapist listens closely and helps people set goals they feel ready to work towards, which can suit worries like anxiety, low mood or relationship stress.

Narrative Therapy focuses on the stories people tell about themselves. It helps separate a person from their problem so they can rewrite unhelpful narratives, which can be useful after trauma or during life changes.

Finding the right approach is part of the work. The therapist will talk with the client about their needs, goals and preferences and decide together which methods suit best. This collaborative decision-making can be reviewed as progress is made.

Online sessions offer flexibility and practical benefits. Video calls let people see non-verbal cues and work through material closely. Phone sessions need less bandwidth and can be easier for quick check-ins. Live chat or text messaging supports shorter conversations, updates between sessions, or for people who prefer writing. These options help fit therapy around work, family life or geographical distance, and allow continued contact when in-person meetings are difficult.
Book with Carlie Now Review online therapy options and next steps.

Questions people ask

What concerns does Carlie specialise in?
She supports people with stress, anxiety, trauma and relationship difficulties, plus issues like grief, addictions and self-esteem.
How would she describe her therapeutic style?
Her style is conversational and collaborative, with a focus on understanding patterns from past relationships and practical steps for change.
What is her professional background?
Carlie has seven years as a practising therapist and over 25 years of related work experience in mental wellbeing settings.
What credentials and location are listed?
She is listed with NCPS and works from the United Kingdom.
Can sessions be held in languages other than English?
Sessions are offered in English.
Which session formats does she offer?
Sessions are available by video call, phone, live chat or text-based messaging.
How are sessions paid for and what do they cost?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
What do I need to do to begin therapy?
Use the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Experience
7 years
Licensed
Languages
English

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