About Nicola
Nicola Heaps is a counsellor who supports people dealing with stress, anxiety and relationship problems. She also helps those coping with grief and loss, including bereavement after suicide and the death of a child. Nicola works with clients facing life-limiting illness and end of life concerns, and with people trying to manage anger, low self-esteem and depression.
Nicola is a registered member of the British Association for Counselling and Psychotherapy, BACP.
Background and approach
She brings three years of clinical experience to her work and aims to treat each person with respect and compassion. Sessions are adapted to each person rather than following one fixed format. In sessions Nicola listens first and then helps clients identify clear, small goals.
She uses client-centred principles to make space for what matters most to the person in the room. She also draws on solution-focused ideas to help people spot practical steps they can try between meetings. People meet Nicola for different reasons - to handle a specific crisis, to work through grief, or to find new ways of coping with long-term stress.
Conversations are straightforward and paced to the client’s needs. Nicola encourages gradual change and values practical progress alongside emotional support. Taking the first step can feel hard.
Nicola offers a calm, non-judgemental space to talk things through and to work out what comes next. She aims to help people leave sessions feeling a bit more able to cope and clearer about small next steps.
How her approaches work online
Nicola uses client-centred work to prioritise each person's experience and perspective. That approach means sessions begin with attentive listening and follow the client’s concerns, which can help with anxiety, grief and relationship worries.She also uses solution-focused techniques to set small, achievable goals. These practical steps are designed to be tried between sessions and can support change on issues like stress, coping with life changes and everyday relationship problems.
Finding the right approach is part of the process. Nicola works collaboratively to choose methods that fit a client's needs, goals and preferences, and she will tailor the balance of listening and practical tasks to suit the person she is working with.
Online therapy is offered by video calls, phone sessions, live chat and text-based messaging, giving flexibility for different situations. Video calls allow face-to-face conversation, phone sessions can be easier when bandwidth is limited, live chat works well for shorter check-ins, and messaging is useful for ongoing reflection between meetings. These options make it simpler to fit therapy into busy lives and to keep work moving forward across sessions.
Questions people ask
What concerns does Nicola help with?
What is her counselling style?
How much experience does she have?
What professional accreditation does she hold and where is she based?
Which languages are supported?
What session formats are available?
How does pricing work?
How do I start therapy with her?
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Grief
Also listed
- Abandonment
- Adoption and foster care
- Aging and geriatric issues
- Anger management
- Antisocial personality
- Attachment issues
- Blended family issues
- Body image
- Cancer
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Dependent personality
- Depression
- Divorce and separation
- Domestic violence
- Emptiness
- Family conflicts
- Family problems
- Fatherhood issues
- Fertility issues
- Forgiveness
- Guilt and shame
- Hoarding
- Hospice and end-of-life counseling
- Infidelity
- Intellectual disability
- Intimacy-related issues
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Parenting issues
- Personality disorders
- Post-traumatic stress
- Postpartum depression
- Pregnancy and childbirth
- Prejudice and discrimination
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-love
- Sexual assault and abuse
- Sexuality
- Social anxiety and phobia
- Trauma and abuse
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 3 years
- Licensed
- Languages
- English
We will earn a commission if you sign up through our link, at no cost to you.