SC Portrait of Susan Chown

Susan Chown, BACP

Person-centred counsellor for anxiety and life change

10 years in practice · based in United Kingdom · sessions in English · online sessions

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About Susan

Susan Chown uses a straightforward, person-focused style of counselling. She draws on client-centred therapy to help people talk about problems and find practical ways forward. Susan works in the United Kingdom and brings ten years of professional experience to her work.

She helps people facing relationship difficulties and intimacy-related concerns. Trauma, abuse and grief are frequent reasons people seek her support. She also offers help for anxiety, stress, depression and issues around self-esteem and recovery from addiction.

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Background and approach

Susan keeps conversations simple and aims to make sessions feel manageable. She listens closely, reflects what she hears, and helps people notice their own strengths. That approach is useful when someone needs to rebuild confidence after loss or upsetting events.

Her work also covers practical life pressures such as career strain, parenting worries and sleep problems. She supports people dealing with chronic illness, caregiver stress and changes that come with ageing. She can also address concerns linked to body image, codependency and communication difficulties.

Susan is registered with the British Association for Counselling and Psychotherapy, often shortened to BACP. She offers sessions in English and accepts international clients. To begin, a short matching questionnaire and scheduling step connect people to her sessions.

Client-centred care delivered online

Client-centred therapy focuses on the person rather than labels. The counsellor offers a warm, non-judgemental presence, listens closely and reflects back what is said to help people understand themselves better. This approach is often helpful for relationship concerns, grief, anxiety and issues with self-esteem.

Susan also applies simple, practical listening and reflection to trauma and stress-related problems. Sessions aim to help people notice their own strengths and choices, and to develop small steps they can try between meetings. That way the work stays grounded in day-to-day life and personal goals.

Finding the right approach is part of the process. The therapist will work together with each person to choose what fits their needs, goals and preferences. That collaborative way helps shape the pace, focus and methods used in sessions.

Online sessions are offered by video calls, phone, live chat or text-based messaging. Video lets people see visual cues and have longer conversations. Phone sessions can be shorter check-ins or suit lower bandwidth. Live chat and messaging can work for quick check-ins or when typing feels easier than speaking. These options aim to make counselling flexible and easier to fit around work, family and travel.
Explore online therapy options See what online therapy involves and what your next steps would be.

Questions people ask

What concerns does Susan commonly help with?
She supports people with relationship and intimacy issues, trauma and abuse, grief, anxiety and stress, plus self-esteem and addictions.
What is Susan's therapeutic style like?
Susan uses client-centred therapy, focusing on listening, reflection and helping people build on their strengths to solve problems.
How much clinical experience does she have?
She has ten years of professional experience working with a wide range of emotional and practical issues.
What credentials and location are listed?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and works in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English and Susan accepts international clients.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs.
How are costs handled for sessions?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with Susan?
Use the Start Therapy button, complete a short matching questionnaire, then schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Therapeutic approaches

Experience
10 years
Licensed
Languages
English

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