SC Portrait of Sue Cassidy

Sue Cassidy, BACP

Warm, practical counselling for life changes

6 years in practice · based in United Kingdom · sessions in English · online sessions

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About Sue

Sue Cassidy is a counsellor based in the United Kingdom who helps people facing relationship strain, grief, depression and big life changes. She also supports those managing anxiety, abuse and trauma, work-related stress and parenting challenges. Sue aims to make the first step easier by offering a warm, non-judgemental space to start talking about what feels overwhelming.

Sue draws on six years of practice and holds BACP accreditation, which she lists in her professional details.

Book with Sue Now Review online therapy options and next steps.

Background and approach

Her earlier roles include supporting people through grief with Cruse and offering help at the mental health charity Mind. She has also provided counselling within workplace settings and the NHS. In sessions she focuses on building a trusting relationship so people feel heard and accepted.

Conversations are collaborative rather than directive - Sue listens, reflects and helps clients find their own solutions. This makes it possible to work through practical problems and painful feelings at a pace that suits the individual. Her approach adapts to each person and often blends client-centred listening with existential reflection and solution-focused strategies.

That combination is used to address issues such as self-esteem, addiction concerns, intimacy-related questions and life transitions. People who choose Sue can expect straightforward language, clear goals and practical steps alongside deeper personal exploration. She encourages small, achievable changes and continued reflection to help clients move towards a more manageable and satisfying daily life.

How Sue’s approaches translate to online therapy

Sue uses client-centred listening to make space for people to tell their story in their own words. This approach focuses on acceptance and empathy and helps when people are struggling with self-esteem, relationship problems or emotional pain.

She also draws on solution-focused methods that aim to identify small, practical steps and achievable goals. This can be helpful when someone needs quick strategies for stress, coping with life changes or managing anxiety.

Finding the right way of working is part of the process and Sue approaches this collaboratively. She will discuss goals, try different techniques and adapt the balance of listening, reflection and practical tasks to suit each person’s needs and preferences.

Online therapy here is offered by registered or accredited professionals and uses video calls, phone sessions, live chat and text-based messaging. Video is useful when visual cues and a fuller conversation are helpful. Phone sessions can fit into a short break or suit people with lower bandwidth. Live chat or messaging can be a shorter check-in or a way to reflect between sessions. These options make it easier to fit therapy around work, family commitments and day-to-day life.
Book with Sue Now Review online therapy options and next steps.

Questions people ask

What kinds of problems does she help with?
Sue works with relationship difficulties, grief and bereavement, depression and coping with life changes. She also supports people with anxiety, addictions, trauma, parenting concerns and many other personal struggles.
How would you describe her counselling style?
Her style is warm and non-judgemental with a focus on listening closely and building trust. Conversations are collaborative and aimed at helping each person find their own answers.
What experience does she bring?
Sue has six years of counselling experience and has worked with Cruse on bereavement support and with Mind on wider mental health issues. She has also provided counselling in workplace settings and for the NHS.
What are her professional credentials and where is she based?
She lists BACP as her professional credential and practises in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
Can I see her from another country?
International clients are not currently accepted; sessions are offered to people in the UK.
What session formats are available?
Sessions can take place via video calls, phone sessions, live chat or text-based messaging depending on preference and practicality.
How does the cost and booking process work?
Cost varies with location and therapist availability and uses a subscription model that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire and then schedule according to therapist availability.

What this therapist works with

Most often

  • Relationship issues
  • Family conflicts
  • Grief
Experience
6 years
Licensed
Languages
English

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