About Shannon
Shannon Madden is a Licensed Professional Counselor with 26 years of experience in Arizona. She draws on decades of front-line crisis work and longer-term counseling to help people manage stress and anxiety. Shannon works in a straightforward, down-to-earth way that many people find easy to follow.
She began her career as a crisis counselor and spent years in emergency settings and with first responder groups. That background shaped her practical focus on helping people cope after trauma, loss, or sudden life changes.
Background and approach
She also has experience supporting people with depression, grief, anger, sleep problems, and compassion fatigue. Shannon combines cognitive behavioral ideas with client-centered conversation. She uses simple worksheets and clear explanations to identify thoughts that lead to difficult emotions and habits.
She often adds mindfulness skills and motivational interviewing techniques to help people try new behaviors between sessions. Clients can expect a conversational style with room for some humor to ease tension. Shannon explains how the brain and behavior connect so people can see why changes can stick.
She pays attention to work and career concerns, caregiver stress, chronic health issues, and family-of-origin patterns that keep showing up. Shannon earned a Master of Counseling and a Master of Arts in Organizational Management from the University of Phoenix and a Bachelor of Science from Northern Arizona University. She holds an Arizona LPC and completes continuing education to keep clinical knowledge current.
How Shannon’s approaches work online
Shannon uses cognitive behavioral techniques to help people notice and change thoughts that fuel anxiety and unhelpful behaviors. CBT sessions often involve short exercises and worksheets that translate well to video or text-based formats.She also practices Client-Centered Therapy, which focuses on listening, empathy, and supporting each person’s own goals. That approach is helpful for people who need a calm space to talk, be heard, and figure out next steps.
Choosing the right approach is a team effort. Shannon will talk with each person about goals, preferences, and what feels most useful, then try methods that fit those needs. Adjustments can be made as therapy progresses so the plan stays practical and relevant.
Online sessions are offered by video calls, phone sessions, live chat, and text-based messaging. Video works well for worksheet review and face-to-face conversation, phone can be easier when bandwidth is limited, live chat suits brief check-ins, and messaging supports ongoing reflection between sessions. These options make it easier to fit counseling into work, caregiving, or travel schedules.
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What this therapist works with
Most often
Also listed
- Abandonment
- Aging and geriatric issues
- Anger management
- Bipolar disorder
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Coping with natural or human-caused disaster
- Dependent personality
- Depression
- Divorce and separation
- Emptiness
- Family conflicts
- Family of origin issues
- Family problems
- First responder issues
- Forgiveness
- Guilt and shame
- Hospice and end-of-life counseling
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Phobias
- Post-traumatic stress
- Postpartum depression
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sleeping disorders
- Social anxiety and phobia
- Trauma and abuse
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 26 years
- Licensed
- Arizona
- Languages
- English
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