LP Portrait of Lucy Palmer

Lucy Palmer, BACP

Compassionate counsellor focused on resilience

3 years in practice · based in United Kingdom · sessions in English · online sessions

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About Lucy

Lucy Palmer is a counsellor based in Scotland who works with people facing stress and anxiety. She welcomes those feeling overwhelmed and offers a calm space to talk through what matters most. Lucy practises in English and brings a warm, non-judgemental manner to sessions.

She uses a person-centred approach that keeps the relationship central. That means listening closely and following the pace a person needs. Sessions often focus on understanding feelings, building resilience, and finding small changes that make life more manageable.

Book with Lucy Now Review online therapy options and next steps.

Background and approach

Lucy has three years of experience including roles as a listening service volunteer and an online peer supporter. She holds a Higher National Diploma in Counselling and is registered with the British Association for Counselling and Psychotherapy, BACP.

Her work can help with a wide range of concerns such as identity and LGBT matters, grief and bereavement, relationship difficulties, low self-esteem, career stress, addiction, eating and sleeping problems, and coping with change. She also supports people dealing with chronic illness, caregiver stress and attachment or abandonment issues.

Sessions are offered by video call, phone, live chat or text-based messaging and are scheduled around Lucy’s availability. She aims to make the first steps into counselling straightforward and will listen without judgement while helping clients find practical ways forward.

How Lucy’s approach works online

Lucy uses a person-centred method that focuses on the relationship and the person’s own goals. In practice this means listening carefully, reflecting back what matters, and letting the conversation move at a comfortable pace. This approach is useful for anxiety, stress and identity concerns.

She also integrates ideas from humanistic and psychodynamic thinking to help people understand patterns from their history. These gentle reflections can be helpful for attachment, abandonment issues and recurring relationship themes. Clients who want practical tools may also find aspects of cognitive approaches useful alongside the person-centred work.

Finding the right approach is part of the process and Lucy works collaboratively to do this. She will discuss what feels most helpful, try different ways of working, and adapt to the client’s goals and preferences rather than imposing a single method.

Online therapy offers flexibility for people with busy lives or mobility limits. Video calls are good for seeing non-verbal cues, phone sessions can fit into a short break, and live chat or text-based messaging can work when typing feels easier or when someone prefers not to be on camera. These options make it simpler to keep sessions regular and to build progress over time.
Book with Lucy Now Review online therapy options and next steps.

Questions people ask

What kinds of difficulties does Lucy help with?
She works with stress and anxiety plus a broad range of concerns including grief, depression, relationship issues, addiction, eating and sleeping problems, and identity or LGBT matters.
How would you describe her therapeutic style?
Lucy uses a person-centred style that places the relationship first and listens to each person’s priorities. That approach aims to help people reconnect with their own strengths and make practical changes.
What experience does she bring?
She has three years of experience working as a counsellor, a listening service volunteer and an online peer supporter.
What professional credentials and location are listed?
She holds a Higher National Diploma in Counselling and is registered with the British Association for Counselling and Psychotherapy, BACP. She is based in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
What session formats are available?
Lucy offers video calls, phone sessions, live chat, and text-based messaging so people can choose what suits them best.
How are sessions paid for and what do they cost?
Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with Lucy?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist’s availability.

What this therapist works with

Therapeutic approaches

Experience
3 years
Licensed
Languages
English

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