About Helen
Helen Pool is a counsellor who helps people who feel stuck, anxious, or overwhelmed by relationships and life change. She writes and talks plainly, so sessions focus on clear steps people can use straight away. Helen draws on her own experiences to connect with clients who struggle with low self-worth, abandonment fears, or repeating unhelpful patterns.
Helen has practised for eight years and holds a BACP credential, which is shown as BACP.
Background and approach
Her background includes a postgraduate diploma and a diploma in hypnotherapy, and she previously worked in engineering and project management. That mix gives her a practical way of thinking about stress and career pressures. Her approach adapts to each person.
Helen listens first, then helps clients identify patterns that cause pain. She uses techniques from attachment-based work, client-centred methods, cognitive behavioural ideas, emotionally-focused work and existential thinking to tailor sessions to the person in front of her. Sessions are collaborative and paced to the individual.
People describe a warm, straightforward style that is gently challenging when needed. Helen aims to help clients find more self-trust, clearer boundaries, and better ways of coping with anxiety, grief, addiction issues and relationship difficulties. She offers appointments by video call, phone, live chat or messaging for people in the United Kingdom and internationally.
Practical tools and real-life strategies are part of each session alongside reflective work on patterns and attachment.
How Helen's Approaches Work Online
Attachment-based work looks at how early relationships shape current reactions and security in close connections. Online sessions can be used to notice recurring patterns and practise new ways of relating to others in everyday life. Client-centred therapy focuses on the client's experience and offers empathic listening so people feel seen and heard; this approach helps with issues like low self-worth and decision-making. Cognitive behavioural therapy (CBT) identifies unhelpful thoughts and tests them against real-life behaviours, offering practical steps to reduce anxiety or tackle unhelpful habits.Choosing the right approach is part of the process and will be decided together. The therapist will listen to your goals, try different strategies, and adjust methods over time so they match your needs and preferences. This collaborative plan helps people feel more confident that their therapy is targeted and useful.
Online sessions are offered by video call, phone, live chat or text-based messaging to give flexibility. Video is useful for face-to-face conversation and working with emotional material, phone sessions work well when bandwidth is limited, live chat or messaging suit shorter check-ins or when people prefer written reflection. These options make it easier to fit therapy around work, family and travel without losing continuity of care.
Questions people ask
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What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Abandonment
- Addictions
- Anger management
- Attachment issues
- Avoidant personality
- Blended family issues
- Career difficulties
- Coaching
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Coping with life changes
- Dependent personality
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family problems
- Fatherhood issues
- Forgiveness
- Grief
- Guilt and shame
- Infidelity
- Intimacy-related issues
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Obsessions, compulsions, and OCD
- Parenting issues
- Post-traumatic stress
- Self esteem
- Self-love
- Sex addiction
- Sexual dysfunction
- Sexuality
- Trauma and abuse
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 8 years
- Licensed
- Languages
- English
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