About Charlotte
Charlotte Yau is a counsellor who helps people manage stress, anxiety, grief and low mood. She offers a calm, compassionate space for people to talk through difficult memories, identity concerns and life changes. Her approach aims to rebuild balance and strengthen resilience in everyday life.
Charlotte works in a way that respects each person's cultural background and personal story. She listens without judgement and supports people to make sense of their experiences.
Background and approach
Sessions focus on what matters most to the individual, whether that is coping with loss, navigating change, or managing persistent worry. Her style blends gentle listening with practical tools. She uses techniques from cognitive behavioural therapy combined with mindfulness and acceptance-based ideas.
This mix helps people notice unhelpful patterns, try small changes and build new ways of responding to stress. Charlotte also draws on dialectical behaviour therapy skills to help with strong emotions and with keeping relationships steady. Client-centred principles guide the work, so the pace and focus follow each person's needs.
Over time the work aims to increase self‑awareness and improve everyday coping. Charlotte has five years of clinical experience and is a member of the British Association for Counselling and Psychotherapy, BACP. She works with adults in the United Kingdom and delivers sessions in English.
People connect via video calls, phone, live chat or text messaging depending on their preference.
How Charlotte’s approaches work online
Acceptance and Commitment Therapy, ACT, helps people notice difficult thoughts and feelings without fighting them and focus on values-based actions. It can be useful for persistent worry, low mood and major life transitions.Cognitive Behavioural Therapy, CBT, looks at the link between thoughts, feelings and actions and teaches straightforward techniques to change unhelpful patterns. It is commonly used for anxiety and stress management.
Mindfulness Therapy encourages present-moment awareness through simple exercises and breathing practices that reduce rumination and build calm. This approach pairs well with ACT and CBT techniques.
Choosing the right mix of approaches is a collaborative process. The therapist will work with each person to clarify goals, try techniques and adjust the plan as needed. The aim is to find what feels most helpful for the individual's situation and preferences.
Online therapy options include video calls, phone sessions, live chat and text messaging. Video calls allow face-to-face conversation and visual cues. Phone sessions can be shorter check-ins or suit lower bandwidth. Live chat and text messaging offer flexibility for busy days or quick reflections between sessions. These formats make therapy easier to fit around work, family and travel commitments.
Questions people ask
What concerns does Charlotte help with?
What is her therapeutic style like?
How much experience does she have?
What credentials and location are listed?
Which languages are sessions offered in?
What session formats does she use?
How are session costs handled?
How do I start therapy with her?
What this therapist works with
Most often
Also listed
- Abandonment
- ADHD
- Aging and geriatric issues
- Anger management
- Antisocial personality
- Attachment issues
- Body image
- Cancer
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Depression
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Eating and food-related issues
- Emptiness
- Family conflicts
- Family of origin issues
- Family problems
- Fertility issues
- First responder issues
- Forgiveness
- Guilt and shame
- Immigration issues
- Impulsivity
- Infidelity
- Intimacy-related issues
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Money and financial issues
- Mood disorders
- Multicultural concerns
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Parenting issues
- Phobias
- Post-traumatic stress
- Pregnancy and childbirth
- Prejudice and discrimination
- Relationship issues
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
- Somatization
- Traumatic brain injury
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 5 years
- Licensed
- Languages
- English
We will earn a commission if you sign up through our link, at no cost to you.