CC Portrait of Carmen  Castillo

Carmen Castillo, BACP

Support for anxiety, grief and life change

10 years in practice · based in United Kingdom · sessions in English, Spanish · online sessions

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About Carmen

Carmen Castillo is a counsellor who helps people facing stress, anxiety, grief, depression and major life changes. She works with individuals dealing with trauma, relationship and intimacy concerns, addiction, sleep problems and self-esteem struggles. Carmen offers calm, non-judgemental support in English and Spanish.

She invites people to explore how past experiences shape current patterns. Carmen uses conversation and guided reflection to help clients notice unhelpful thoughts and behaviours. She focuses on practical steps to build self-care, self-compassion and healthier routines.

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Background and approach

Carmen blends several approaches to suit each person. She draws on cognitive behavioural ideas to address thinking patterns and on mindfulness to help people manage stress and strong emotions. Attachment-based thinking helps her look at how early relationships affect present connections.

Her work is collaborative and paced to what each person needs. Sessions are straightforward and aim to make change feel manageable. Carmen also pays attention to cultural background, sexual orientation and gender identity when these matters are relevant to someone’s story.

Carmen has a BACP qualification and around ten years of practice in the United Kingdom. She is experienced supporting people with issues such as chronic illness, codependency, immigration stress, compassion fatigue and grief. Her style is warm, grounded and focused on helping people find clearer ways forward.

Approaches and online support that fit your life

Acceptance and Commitment Therapy (ACT) helps people notice painful thoughts without getting tangled in them and choose actions that match their values. It can be helpful for anxiety, low mood and coping with difficult life changes.

Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and behaviours and uses practical exercises to change unhelpful patterns. This approach often helps with sleep problems, anxiety, anger and mood difficulties.

Attachment-Based work explores how early relationships shape current responses to closeness and trust, which can support people dealing with relationship and intimacy-related issues or feelings of abandonment.

Finding the right approach is part of the process and the therapist will work collaboratively with each person to decide what feels most useful. That means trying techniques, checking what helps, and adjusting plans so therapy aligns with personal goals and preferences.

Online therapy offers flexible ways to meet. Video calls recreate a face-to-face conversation, phone sessions work well when bandwidth is limited, live chat is useful for short check-ins, and text-based messaging lets people reflect between sessions. These options make it easier to fit sessions around work, family and travel while keeping continuity of care with a registered or accredited professional.
Book with Carmen Now Review online therapy options and next steps.

Questions people ask

What concerns does Carmen commonly help with?
She works with stress, anxiety, trauma and abuse, grief, depression and coping with life changes, among other issues.
Which therapeutic style can I expect?
Sessions mix client-centred listening with cognitive behavioural tools and mindfulness practices tailored to each person.
How much experience does she have?
Carmen has around ten years of experience working as a counsellor in the United Kingdom.
What are her professional credentials and location?
She is a member of the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Can I work with her if I don’t speak English?
Sessions are offered in English and Spanish.
What session formats are available?
Therapy is provided by video calls, phone sessions, live chat and text-based messaging.
How does billing and cost work?
Cost varies by location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with Carmen?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule according to therapist availability.

What this therapist works with

Experience
10 years
Licensed
Languages
English, Spanish

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