Hoi Ting (Heidi) Yeung, BACP - Therapist in United Kingdom

About Hoi

Hoi Ting (Heidi) Yeung is a BACP counsellor practising in the United Kingdom. She draws on six years of experience to help people manage anxiety, stress and the strain of life changes. Heidi aims to create a respectful and compassionate space where people can speak openly about difficult feelings.

Heidi adapts sessions to each person rather than using a single fixed method. She helps clients build confidence, find motivation and work through low self-esteem.

Book with Hoi Now Review online therapy options and next steps.

Background and approach

Practical skills are mixed with a chance to reflect on deeper patterns that affect thoughts and behaviour. Her work covers a wide range of concerns including grief, relationship struggles, trauma and abuse, eating and sleeping problems, and challenges at work. She also supports people facing caregiver stress, chronic illness, attachment and family of origin issues.

Clients may bring worries about anger, commitment, body image or feeling empty, and these are all within her focus. Heidi uses a blend of approaches. Cognitive behavioural techniques are used for spotting unhelpful thinking and testing new behaviours.

Acceptance and Commitment Therapy helps people make room for difficult emotions while moving towards what matters. Client-centred and emotionally focused ideas guide how she listens and responds in the room. She offers sessions in English, Mandarin and Cantonese and works with international clients.

Practical options include video calls, phone sessions, live chat or text-based messaging. To begin, a short matching questionnaire is completed and sessions are scheduled according to availability.

How Heidi's approaches work online

Heidi commonly draws on Cognitive Behavioural Therapy and Acceptance and Commitment Therapy in online sessions. CBT focuses on spotting patterns of thinking that make anxiety worse and testing new ways of responding. It is practical for problems like sleep, worry and unhelpful habits. ACT helps people accept difficult feelings without getting stuck and to take steps towards what matters, which can be useful for grief, low mood and chronic stress.

Finding the right approach is part of the work. Heidi will discuss goals and preferences and together you will choose methods that fit your needs. That process is collaborative and may change as therapy progresses, so techniques can be tailored over time.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video calls recreate face-to-face dialogue and allow visual cues. Phone sessions can be easier when bandwidth is limited or when you prefer not to use video. Live chat or messaging suits brief check-ins, written reflection and people who prefer typing. These options make it easier to fit therapy around work, caring duties or travel.

Book with Hoi Now Review online therapy options and next steps.

Questions people ask

What issues does this counsellor help with?

She supports people with anxiety, stress and coping with life changes. Other focus areas include grief, relationships, trauma, eating and sleeping problems.

What is the therapy style like?

Sessions combine practical techniques and reflective conversation. Expect a mix of cognitive behavioural work, acceptance-based practice and client-centred listening.

How much experience does the counsellor have?

Heidi has six years of professional experience working with a range of emotional and practical problems.

What credential and location are listed?

She is BACP registered and practices in the United Kingdom.

Which languages are supported?

Sessions are offered in English, Mandarin and Cantonese and international clients are accepted.

In what formats are sessions available?

Heidi works online via video calls, phone sessions, live chat or text-based messaging.

How does payment and cost work?

Costs vary by location and therapist availability and sessions use a subscription model that can be cancelled at any time.

What are the first steps to begin therapy?

Select the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Stress, Anxiety
Family conflicts
Grief

Also listed

Therapeutic approaches

Experience: 6 years
Licensed
Languages: English, Mandarin, Cantonese

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