FH Portrait of Frances Higgins

Frances Higgins, LICSW

Experienced LICSW focused on practical support

30 years in practice · based in Massachusetts · sessions in English · online sessions

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About Frances

Frances Higgins is a licensed independent clinical social worker with 30 years of experience helping people work through stress, anxiety, loss, and relationship challenges. She listens first and then partners with each person to find useful ways forward. Frances practices in Massachusetts and offers sessions in English.

Her style is practical and person-focused. She draws on client-centered work to meet people where they are. She also uses cognitive behavioral tools to help people notice unhelpful thoughts and try different behaviors.

Book with Frances Now Review online therapy options and next steps.

Background and approach

When emotions run high, she brings in skills that echo dialectical behavior ideas to help regulate feelings in the moment. Frances has long experience supporting people who have survived physical, sexual, or emotional abuse. She uses trauma-informed ideas to reduce distress and to build coping skills for day-to-day life.

She also works with concerns around addiction, grief, parenting stress, intimacy, and self-esteem. Many people find her approach straightforward and steady. Sessions focus on practical steps, skill-building, and clearer communication.

She helps clients set realistic goals and reviews progress over time. Frances also supports people dealing with adoption and foster care issues, attachment concerns, autism-related needs, blended family adjustments, and first responder stress. Her experience includes both psychotherapy and coaching elements to help people move toward greater stability and clearer relationships.

Therapeutic approaches and online care

Frances draws from client-centered therapy to create a warm, accepting space where people lead the conversation and goals are set together. This approach helps when someone needs to feel heard and wants to build a clearer sense of direction in life. She also uses cognitive behavioral therapy, which focuses on identifying unhelpful thoughts and testing new behaviors to reduce anxiety and depressive patterns. CBT is often helpful for worry, panic, and low mood.

Finding the right approach is part of the work. Frances collaborates with each person to decide which methods suit their needs, goals, and daily life. She checks in regularly and adjusts the plan as needed so therapy stays practical and relevant to what the person wants to change.

Online sessions are offered by video calls, phone sessions, live chat, or text-based messaging to make therapy more flexible. Video helps when visual cues matter, phone can be a good simpler option when bandwidth is limited, and messaging supports brief check-ins or ongoing support between sessions. These formats make it easier to fit therapy around work, caregiving, or travel while keeping the focus on building skills and improving daily functioning.
Book with Frances Now Review online therapy options and next steps.

Questions people ask

What concerns does she commonly help with?
She works with stress, anxiety, depression, trauma and abuse, grief, addiction, relationship and intimacy issues, and a range of family and parenting concerns.
What is her therapeutic style like?
Her style is client-centered and practical. She listens first, then collaborates on a plan that uses cognitive and skills-based tools to address problems.
How much clinical experience does she have?
She has 30 years of experience providing therapy to people with diverse concerns and life situations.
What are her credentials and location?
She holds an MA and is a LICSW. Her practice is based in Massachusetts.
Which languages and international options are offered?
Sessions are offered in English and she accepts international clients.
What session formats are available?
She offers video calls, phone sessions, live chat, and text-based messaging to fit different needs.
How does pricing and payment work?
Cost varies with location and therapist availability; sessions use a subscription model that can be canceled at any time.
How do I begin working with her?
To begin, select the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.

What this therapist works with

Most often

Experience
30 years
Licensed
Massachusetts
Languages
English

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