FW Portrait of Fay Wancke

Fay Wancke, BACP

Compassionate client-centred counsellor

3 years in practice · based in United Kingdom · sessions in English · online sessions

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About Fay

Fay Wancke is a counsellor who practices a client-centred approach. She draws on three years of work in the United Kingdom to help people manage stress and anxiety. Fay focuses on building a supportive space where clients feel heard and understood.

She believes that each person knows their own story best and has strengths to draw on. Sessions centre on what matters to the client and move at a comfortable pace.

Book with Fay Now Review online therapy options and next steps.

Background and approach

Fay encourages small, practical steps that can make daily life more manageable. Her experience includes helping people with relationship difficulties, grief and loss, and low self-esteem. She also works with depression and issues around motivation and confidence.

Additional areas she has supported include attachment and abandonment concerns, body image, chronic illness and caregiver stress. Fay uses an accepting, non-judgemental stance to explore what a client wants to change. She listens for patterns and helps clients try different ways of coping.

The focus is on finding approaches that fit each person’s needs and goals. Sessions are offered in English and are provided through video calls, phone sessions, live chat, or text-based messaging. Costs vary with location and therapist availability and use a subscription model that can be cancelled at any time.

Client-centred care online

Client-centred therapy places the person and their experience at the heart of sessions. The counsellor offers warm, non-judgemental listening and follows the client’s priorities, helping them make sense of difficult feelings and decide on next steps. This approach is often helpful for anxiety, stress, relationship concerns and low self-esteem.

Fay focuses on building understanding and empowerment rather than imposing a set plan. Choosing the right way of working is part of the process, and she will collaborate with each person to decide what feels most useful. Together they will try approaches and adjust them to match the client’s goals and preferences.

Online sessions are offered by video call, phone session, live chat or text-based messaging to give practical flexibility. Video allows face-to-face connection, phone calls can work when bandwidth is limited, live chat offers a shorter check-in and messaging suits people who prefer writing. These options make it easier to fit therapy into work, caring responsibilities or a busy schedule and maintain continuity of support.
Book with Fay Now Review online therapy options and next steps.

Questions people ask

What concerns does Fay help with?
She supports people experiencing stress, anxiety, relationship difficulties, grief, low self-esteem and depression, as listed in her profile.
What is her therapeutic style like?
Fay uses client-centred therapy, which focuses on listening, empathy and following the client’s lead to set goals and priorities.
How much experience does she have?
She has three years of professional experience working with clients in the United Kingdom.
What credentials and location are listed?
Fay is listed with BACP and works in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
Can international clients work with her?
She is not currently accepting international clients.
What session formats does she use?
Therapy is available by video call, phone session, live chat or text-based messaging.
How are costs and getting started handled?
Costs vary with location and therapist availability and use a cancellable subscription model; to begin, select Start Therapy, complete a short matching questionnaire, and schedule a session.

What this therapist works with

Most often

Therapeutic approaches

Experience
3 years
Licensed
Languages
English

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