CA Portrait of Claire Austen

Claire Austen, NCPS

Person-centred counsellor with practical tools

5 years in practice · based in United Kingdom · sessions in English · online sessions

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About Claire

Claire Austen is a counsellor based in the United Kingdom with five years' experience supporting people facing anxiety and related concerns. She offers a calm, warm way of talking that aims to help people feel heard and less overwhelmed. Her style is down to earth and straightforward, which can help when someone is worried or unsure about starting therapy.

Claire uses a person-centred approach as a base, which means she listens closely and follows what the client brings.

Book with Claire Now Review online therapy options and next steps.

Background and approach

She also draws on cognitive behavioural techniques to teach practical coping strategies. This combination can help with low mood, relationship tension, grief and managing daily stress. Clients can expect a non-judgemental space to discuss what matters to them.

Sessions focus on understanding patterns, naming unhelpful thoughts and building small, manageable steps forward. Claire aims to help people spot the blocks that stop them moving on and to try different ways of responding. She has a diploma in CBT alongside her counselling qualifications and holds NCPS as a credential.

That background supports a mix of reflective conversation and hands-on tools when these are useful. Claire welcomes people from diverse backgrounds and identities, including LGBT clients, and works with a wide range of life concerns. Practical problems like parenting strain, family of origin issues, addiction worries and body image are also within her scope.

People who want a listening ear plus practical skills often find this blended approach helpful. Claire is available for online sessions and for people who live outside the UK as well.

How Claire's approaches work online

Claire blends person-centred listening with cognitive behavioural techniques to help people make sense of feelings and try practical changes. Person-centred work focuses on careful listening and reflecting what someone says so they can better understand themselves and their choices. Cognitive behavioural techniques look at the links between thoughts, feelings and actions and offer steps to test different responses for anxiety, low mood or worry.

Finding the right approach is something Claire treats as a shared task. She will work with each person to decide which mix of reflection and practical strategy feels right, adjusting the plan as goals change. The collaborative way of working means the focus is on the client's needs, pace and preferences rather than a fixed method.

Online sessions are offered by video calls, phone sessions, live chat or text-based messaging to make therapy flexible. Video works well for in-depth conversations, phone can be useful with lower bandwidth, and text or live chat suits shorter check-ins or people who prefer writing. These options help fit therapy around work, family life and travel, while keeping a consistent route for ongoing support.
Book with Claire Now Review online therapy options and next steps.

Questions people ask

What issues does Claire often help with?
She works with stress, anxiety, depression, grief and relationship problems, along with parenting strain, addiction concerns and self-esteem difficulties.
What is her therapeutic style like?
Her work is mainly person-centred, offering empathetic listening, combined with practical cognitive behavioural techniques when helpful.
How much experience does she have?
Claire has five years of experience supporting people with a wide range of emotional and life challenges.
What credentials and location are listed?
She holds NCPS and is based in the United Kingdom.
Which languages and international options are available?
Sessions are offered in English and she accepts international clients.
What formats do sessions take?
Therapy is available by video calls, phone sessions, live chat or text-based messaging.
How are sessions priced?
Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time.
How do I start working with her?
Choose the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to therapist availability.

What this therapist works with

Most often

Experience
5 years
Licensed
Languages
English

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