CR Portrait of Carmen Roberts

Carmen Roberts, BACP

Practical support for anxiety and relationships

7 years in practice · based in United Kingdom · sessions in English · online sessions

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About Carmen

Carmen Roberts helps people dealing with stress, anxiety, addiction, relationship strain, trauma and grief. She speaks plainly and focuses on practical steps to reduce distress and regain a sense of control. Carmen believes small changes in how people think and relate can make daily life feel easier.

Carmen holds a degree in Therapeutic Counselling from the Counselling and Psychotherapy Central Awarding Body (CPCAB). She is a member of the British Association for Counselling and Psychotherapy, BACP.

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Background and approach

She also has a Diploma in Criminal Psychology and has seven years of practice experience. Her approach draws on attachment-based ideas, psychodynamic thinking and solution-focused techniques. That means she looks at patterns in relationships and past experiences, considers how these affect present choices, and works with clients to set realistic, manageable goals.

Sessions aim to identify repeating cycles and try small experiments to change them. Carmen has worked in a range of settings, including a police force, an NHS eating disorders unit and employee wellbeing services. She also volunteers with Cruse Bereavement Care, supporting people through loss.

These roles have shaped her sensitivity to trauma, grief and complex emotional problems. Sessions are offered in English and delivered online through video calls, phone, live chat or text messaging. She helps clients weigh which format will suit their day-to-day needs and therapeutic aims.

If someone wants to start, they complete a short matching questionnaire and schedule sessions once a match is made.

How Carmen's approaches work online

Carmen uses attachment-based ideas to look at how early relationships shape current patterns. This helps when problems repeat in relationships or when someone feels unsure about closeness and trust.

She also uses psychodynamic thinking to gently explore how past experiences influence present feelings and choices. That can be useful for understanding repeated responses to stress, grief or trauma and making sense of emotional reactions.

Solution-focused techniques are used alongside these approaches to set clear, short-term goals. These practical steps aim to produce visible change within a few sessions and to build on small successes.

Finding the right approach is part of the work. Carmen will collaborate with each person to choose methods that match their needs, goals and preferences. She checks in regularly and adapts the plan if something is not working.

Online sessions are available by video call, phone, live chat or text messaging to fit different schedules and needs. Video calls allow conversational depth, phone sessions can work better when bandwidth is limited, live chat suits people who prefer typing, and text messaging is useful for brief check-ins. These options make it easier to include therapy around work, family tasks and daily routines.
Book with Carmen Now Review online therapy options and next steps.

Questions people ask

What kinds of problems does Carmen help with?
Carmen supports people with stress, anxiety, addictions, relationship difficulties, trauma and grief. She also works with related issues such as attachment problems, body image, codependency and family difficulties.
What is her therapeutic style like?
Her style combines looking at past relationship patterns with practical goal-setting. Sessions aim to understand recurring behaviours and then try small, achievable changes.
How much experience does she have?
She has seven years of experience working in counselling and related roles. That experience includes work in NHS services, a police force and employee wellbeing programmes.
What credentials and where is she based?
She holds a degree in Therapeutic Counselling from the Counselling and Psychotherapy Central Awarding Body and is a member of the British Association for Counselling and Psychotherapy, BACP. She practises from the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time; her practice is based in the United Kingdom.
What session formats does she offer and how do they work?
Sessions are offered via video calls, phone sessions, live chat or text-based messaging. Different formats suit different needs, such as shorter check-ins by text or fuller conversations by video call.
How do fees and getting started work?
Fees vary with location and therapist availability and sessions use a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire, and schedule according to therapist availability.

What this therapist works with

Most often

Experience
7 years
Licensed
Languages
English

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