MC Portrait of Mandy Cross

Mandy Cross, BACP

Calm, practical counselling for anxiety and stress

11 years in practice · based in United Kingdom · sessions in English · online sessions

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About Mandy

Mandy Cross is a counsellor with 11 years' experience supporting people through anxiety, stress and life changes. She works in the United Kingdom and holds BACP registration, offering a calm and respectful approach. Mandy speaks English and uses a conversational, down-to-earth style in sessions.

Her past work has covered a wide range of concerns. Mandy helps people who are coping with depression, trauma and abuse, grief, low self-esteem, addictions and sleep or eating difficulties.

Explore online therapy options See what online therapy involves and what your next steps would be.

Background and approach

Relationship and intimacy-related problems, career stress and compassion fatigue are also within her experience. Mandy adapts her methods to each person. She commonly draws on Client-Centred ideas and Cognitive Behavioural Therapy to identify patterns and try practical changes.

Solution-Focused and Mindfulness approaches are used when people want shorter-term, goal-oriented work and tools for managing day-to-day stress. Sessions aim to be warm and interactive. Mandy listens without judgement and works with each person to shape the conversations and the plan.

She avoids labels and focuses on practical steps the client can try between sessions. People often come to Mandy wanting relief from ongoing worry, help after trauma, or support when life shifts suddenly. She guides conversations towards concrete strategies and small, manageable goals.

If someone is ready to start, the process begins with a short matching questionnaire and scheduling a session.

Therapeutic approaches and online support

Mandy commonly uses Client-Centred Therapy and Cognitive Behavioural Therapy to guide online work. Client-Centred Therapy focuses on understanding each person's experience and offering empathic listening to help them find their own solutions. Cognitive Behavioural Therapy looks at thoughts, feelings and behaviours and teaches practical techniques to change unhelpful patterns and reduce anxiety.

She also draws on Solution-Focused and Mindfulness ideas when these suit a person's goals. Solution-Focused work emphasises small, achievable steps and clear goals, while Mindfulness teaches simple practices to manage stress and stay present. Choosing the right approach is a shared process - Mandy works together with the person to decide which methods match their needs, goals and preferences, and adapts the plan as therapy progresses.

Online therapy with Mandy is offered via video calls, phone sessions, live chat or text-based messaging to provide flexibility. Video calls allow deeper conversational work, phone sessions can use less bandwidth and suit quick check-ins, live chat offers real-time written conversation, and text messaging supports ongoing reflection between appointments. These options make it easier to fit therapy around work, family life and other commitments while still working on practical strategies for anxiety and related concerns.
Explore online therapy options See what online therapy involves and what your next steps would be.

Questions people ask

What kinds of concerns does Mandy work with?
Mandy supports people facing stress, anxiety, depression, trauma and abuse, grief, self-esteem and a wide range of related issues such as addictions, sleep and eating problems, relationship and intimacy matters, career changes and compassion fatigue.
How would you describe Mandy's therapeutic style?
Her style is warm, interactive and non-stigmatising. She listens with respect and works collaboratively to shape a practical plan that suits each person's needs.
What background and experience does she have?
Mandy has 11 years of counselling experience and has worked with clients on a broad range of issues including trauma, OCD, suicidal thinking, parenting and career challenges.
Where is Mandy based and what credential does she hold?
She practises in the United Kingdom and is registered with BACP, which is recorded as her supplied credential.
Which languages are supported and can international clients join?
Sessions are offered in English. International clients are not currently accepted.
What session formats are available?
Therapy can be delivered via video calls, phone sessions, live chat or text-based messaging to fit different preferences and circumstances.
How much does therapy cost?
Costs vary with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.
How do I begin working with Mandy?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

What this therapist works with

Experience
11 years
Licensed
Languages
English

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