About Mandy
Mandy Cross is a counsellor with 11 years' experience supporting people through anxiety, stress and life changes. She works in the United Kingdom and holds BACP registration, offering a calm and respectful approach. Mandy speaks English and uses a conversational, down-to-earth style in sessions.
Her past work has covered a wide range of concerns. Mandy helps people who are coping with depression, trauma and abuse, grief, low self-esteem, addictions and sleep or eating difficulties.
Background and approach
Relationship and intimacy-related problems, career stress and compassion fatigue are also within her experience. Mandy adapts her methods to each person. She commonly draws on Client-Centred ideas and Cognitive Behavioural Therapy to identify patterns and try practical changes.
Solution-Focused and Mindfulness approaches are used when people want shorter-term, goal-oriented work and tools for managing day-to-day stress. Sessions aim to be warm and interactive. Mandy listens without judgement and works with each person to shape the conversations and the plan.
She avoids labels and focuses on practical steps the client can try between sessions. People often come to Mandy wanting relief from ongoing worry, help after trauma, or support when life shifts suddenly. She guides conversations towards concrete strategies and small, manageable goals.
If someone is ready to start, the process begins with a short matching questionnaire and scheduling a session.
Therapeutic approaches and online support
Mandy commonly uses Client-Centred Therapy and Cognitive Behavioural Therapy to guide online work. Client-Centred Therapy focuses on understanding each person's experience and offering empathic listening to help them find their own solutions. Cognitive Behavioural Therapy looks at thoughts, feelings and behaviours and teaches practical techniques to change unhelpful patterns and reduce anxiety.She also draws on Solution-Focused and Mindfulness ideas when these suit a person's goals. Solution-Focused work emphasises small, achievable steps and clear goals, while Mindfulness teaches simple practices to manage stress and stay present. Choosing the right approach is a shared process - Mandy works together with the person to decide which methods match their needs, goals and preferences, and adapts the plan as therapy progresses.
Online therapy with Mandy is offered via video calls, phone sessions, live chat or text-based messaging to provide flexibility. Video calls allow deeper conversational work, phone sessions can use less bandwidth and suit quick check-ins, live chat offers real-time written conversation, and text messaging supports ongoing reflection between appointments. These options make it easier to fit therapy around work, family life and other commitments while still working on practical strategies for anxiety and related concerns.
Questions people ask
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What this therapist works with
Most often
Also listed
- Abandonment
- Addictions
- Aging and geriatric issues
- Anger management
- Attachment issues
- Autism and Asperger Syndrome
- Bipolar disorder
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Co-morbidity
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Depression
- Divorce and separation
- Eating and food-related issues
- Eating disorders
- Family conflicts
- Forgiveness
- Guilt and shame
- Hospice and end-of-life counseling
- Infidelity
- Intimacy-related issues
- Isolation / loneliness
- Jealousy
- LGBT
- Life purpose
- Men's issues
- Midlife crisis
- Mood disorders
- Panic disorder and panic attacks
- Personality disorders
- Process addiction (porn, exercise, gambling)
- Relationship issues
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Sexual assault and abuse
- Sexuality
- Sleeping disorders
- Social anxiety and phobia
- Somatization
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
Therapeutic approaches
- Experience
- 11 years
- Licensed
- Languages
- English
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