Lisa Chadwick, BACP

How Lisa adapts proven approaches for online therapy

Client-Centred Therapy puts the person’s experience first. In practice this means the counsellor listens carefully, reflects what they hear, and helps clients find their own solutions. It is useful for anxiety, relationship concerns and feelings of emptiness.

Cognitive Behavioural Therapy, or CBT, looks at patterns of thinking and behaviour that keep problems going. A counsellor will work with a client to spot unhelpful thoughts, test them, and try small behavioural experiments. This approach often helps with stress, anxiety and low mood.

Solution-Focused Therapy concentrates on practical steps and future goals. Sessions focus on what a client wants to achieve and on small, achievable changes to get there. It can be helpful when someone wants quick, concrete actions to manage day-to-day problems.

Choosing the right approach is a collaborative process. The counsellor will discuss goals, preferences and how someone responds to early work, then tailor techniques across these approaches. Clients help shape what happens in sessions so the plan fits their needs.

Online therapy offers flexibility through video calls, phone sessions, live chat and text-based messaging. Video lets a counsellor and client read facial cues and tone. Phone calls work well when bandwidth is limited or for shorter check-ins. Live chat and text messaging suit people who prefer writing, need brief updates, or want to fit therapy into a busy day. These options make it easier to get consistent support without major travel.