About Iwen
Iwen Chen is a counsellor and a registered member of the British Association for Counselling and Psychotherapy (BACP). She has six years of professional experience supporting people with stress, anxiety, relationship and family concerns, depression and coping with life changes. Iwen speaks English and Mandarin and works from the United Kingdom.
She uses a person-centred approach alongside cognitive behavioural techniques and solution-focused ideas. In sessions she listens first, then helps people spot patterns that keep them stuck.
Background and approach
The work is practical and directed by the client’s goals rather than a fixed agenda. Having lived in the United Kingdom, Germany, China and Taiwan, she is used to working with people from different backgrounds. This experience shapes how she notices cultural and life-stage factors that affect mood, relationships and decision making.
Sessions aim to build clarity and small steps forward. Iwen helps people break down overwhelming problems into manageable actions. She also pays attention to attachment and abandonment issues, body image, immigration and caregiver stress when these are part of the story.
Practical concerns such as cancer, substance use, divorce and domestic violence are also listed among areas she will work through with clients. The approach is collaborative - she helps people choose the tools that match their situation and values.
Approaches used online and how they help
Client-Centred Therapy focuses on understanding the person’s experience and building a trusting relationship. The counsellor listens with empathy and helps people find their own solutions, which is useful for anxiety, low mood and relationship worries.Cognitive Behavioural Therapy (CBT) looks at the links between thoughts, feelings and behaviours. It teaches practical strategies to test unhelpful thoughts and change small actions, which can reduce stress and anxious reactions.
Solution-Focused Therapy concentrates on what a person wants to achieve now and next. It helps identify strengths and small steps that move someone towards their goals, often producing quick, usable changes.
Deciding which approach to use is a joint process. The therapist will talk with the client about needs, goals and preferences and then try techniques that fit. Sessions can adapt as progress is made, mixing person-centred listening with CBT skills or solution-focused planning.
Online therapy offers flexible ways to connect. Video calls allow face-to-face conversation, phone sessions work when video is difficult, and live chat or text-based messaging suit shorter check-ins or people who prefer to write. These options make it easier to arrange sessions around work, caregiving or travel and to use methods that match individual practical needs.
Questions people ask
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What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Abandonment
- Attachment issues
- Autism and Asperger Syndrome
- Body image
- Cancer
- Caregiver issues and stress
- Commitment issues
- Communication problems
- Coping with life changes
- Depression
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family of origin issues
- Guilt and shame
- Immigration issues
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Multicultural concerns
- Panic disorder and panic attacks
- Post-traumatic stress
- Pregnancy and childbirth
- Prejudice and discrimination
- Self-harm
- Self-love
- Sexual assault and abuse
- Sexuality
- Social anxiety and phobia
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 6 years
- Licensed
- Languages
- English, Mandarin
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