About Heidi
Heidi Arntzen is an AASW social worker who offers steady, practical support for people feeling overwhelmed. She creates a calm, down-to-earth space where adults can talk honestly and work toward change at a pace that feels right for them. Heidi listens without judgement and focuses on understanding what is making life hard.
She helps people strengthen coping skills, manage stress and anxiety, and make small changes that add up over time.
Background and approach
Her background includes work in mental health and alcohol and other drug settings, so she is familiar with recovery and harm-reduction approaches. Sessions tend to be warm and collaborative rather than directive. Heidi uses person-centred, strengths-based, and trauma-informed ways of working.
That means conversations focus on a person’s strengths, practical tools, and an understanding of past experiences that shape current challenges. Many people who come to Heidi are used to being the one others rely on. Therapy becomes a rare chance to focus on their own needs.
Together they explore what feels overwhelming or stuck and build realistic strategies for everyday life. She supports adults with stress, anxiety, addictions, trauma and abuse, grief and depression. Heidi also works with issues such as caregiver stress, blended family problems, communication difficulties, and coping after loss or major life change.
If someone is unsure about starting, Heidi suggests a first conversation to see what might help and to plan sessions that suit the person’s goals and pace.
How evidence-based approaches work online
Heidi draws from a few evidence-informed approaches that suit online work. Cognitive-behavioural strategies focus on small, practical changes to thoughts and routines to reduce anxiety and low mood. These techniques help with breaking unhelpful thinking patterns and building steady daily habits.Motivational interviewing is another method she uses to help people find their own reasons for change. It involves short, reflective conversations that support movement toward goals like reducing alcohol use or improving self-care.
She also uses strengths-based and trauma-informed ideas to notice what already works for a person and to avoid repeating stressful dynamics. This helps shape practical tools that feel realistic and respectful of a person’s history.
Choosing the right approach is a collaborative process. Heidi will work with each person to decide what feels helpful, drawing on different methods as needs and goals change. The plan can be adapted over time based on what works in sessions and between them.
Online formats offer practical benefits. Video calls allow face-to-face conversation while working from a convenient location. Phone sessions use less bandwidth and suit shorter check-ins. Live chat and text messaging are useful for quick reflections, skill practice, or when typing feels easier than talking. These options make it simpler to fit therapy into a busy life and to keep momentum between sessions.
Questions people ask
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What this therapist works with
Also listed
- Abandonment
- Autism and Asperger Syndrome
- Blended family issues
- Cancer
- Caregiver issues and stress
- Co-morbidity
- Communication problems
- Control issues
- Coping with natural or human-caused disaster
- Depression
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family problems
- Forgiveness
- Grief
- Guilt and shame
- Hoarding
- Hospice and end-of-life counseling
- Intellectual disability
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Mood disorders
- Panic disorder and panic attacks
- Post-traumatic stress
- Postpartum depression
- Prejudice and discrimination
- Self-harm
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
- Veteran and Armed Forces Issues
- Women's issues
- Experience
- 6 years
- Licensed
- Languages
- English
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