CO Portrait of Charlotte O'Neill

Charlotte O'Neill, BACP

Helping people navigate anxiety and life changes

3 years in practice · based in United Kingdom · sessions in English · online sessions

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About Charlotte

Charlotte O'Neill is a counsellor based in the United Kingdom who helps people facing anxiety, stress and big life changes. She welcomes straightforward conversations and aims to make the first steps feel less daunting. Charlotte works at each person's pace and follows the issues they bring to sessions.

Charlotte is a member of the British Association for Counselling and Psychotherapy, BACP. She has three years' experience working with concerns such as low self esteem, career uncertainty, depression and grieving losses.

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Background and approach

She also supports people dealing with trauma and abuse, relationship tensions, intimacy-related worries and family-related stress. Her approach draws on client-centred ideas that place the person's own experience at the heart of the work. She also uses elements of existential thinking to help people weigh values and meaning, and solution-focused techniques to identify practical next steps.

Sessions are conversational and aimed at clear, manageable change. Charlotte often helps people who are coping with chronic health issues, caregiver stress, attachment and abandonment worries, body image concerns and communication problems. She adapts what she offers so it fits each person's life and situation rather than using a one-size-fits-all method.

People can expect a calm, non-judgemental space where the counsellor follows their agenda and supports them to try things differently. Charlotte encourages small, practical steps alongside reflection on values and choices.

How Charlotte's approaches work online

Charlotte uses client-centred therapy to focus on each person's experience and priorities. This approach involves listening closely and responding to what matters most to the individual, which can help with anxiety, relationship concerns and self esteem issues.

She also draws on solution-focused therapy to identify small, practical steps a person can try between sessions. This method is useful when someone wants clear, achievable goals and ways to measure progress over time.

Finding the right approach is part of the work together. The counsellor will discuss goals, preferences and how someone likes to work, then shape sessions around those choices. That collaborative planning helps make sure therapy fits the person's life and needs.

Online therapy offers flexibility through video calls, phone sessions, live chat and text-based messaging. Video is helpful for a fuller conversational experience, phone calls can be easier when bandwidth is limited, and messaging suits brief check-ins or people who prefer not to be on camera. These formats make it simpler to fit sessions around work, caregiving or mobility limits while keeping the focus on practical steps and personal reflection.
Book with Charlotte Now Review online therapy options and next steps.

Questions people ask

What kinds of issues does Charlotte support?
She works with anxiety, stress, low self esteem, depression and coping with life changes, among other concerns such as grief, trauma and relationship tensions.
What is her therapeutic style like?
The style is conversational and client-centred, with an emphasis on following the person's own agenda while offering practical steps and reflection on meaning when helpful.
How much experience does she have?
Charlotte has three years' experience working in counselling settings and with issues such as career uncertainty, chronic illness and caregiver stress.
What credentials and location are listed?
She is a member of the British Association for Counselling and Psychotherapy (BACP) and is based in the United Kingdom.
Which languages are supported?
Sessions are offered in English.
What session formats are available online?
Charlotte offers video calls, phone sessions, live chat and text-based messaging to suit different preferences and schedules.
How is cost handled?
Cost varies with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire and then schedule sessions according to therapist availability.

What this therapist works with

Most often

Experience
3 years
Licensed
Languages
English

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