About Susan
Susan Jordan-Kertzner is a Licensed Professional Counselor (LPC) based in Colorado with 19 years of practice. She helps people facing stress, anxiety, depression, relationship strain, career confusion, parenting challenges, and issues related to identity and trauma. Her work is practical and focused on finding ways to reduce overwhelm and regain direction.
Susan uses straightforward talk, collaborative goal-setting, and skills practice. Sessions often include tools from cognitive behavioral approaches and mindfulness to help people notice patterns and make different choices.
Background and approach
She also draws on attachment ideas to look at how early relationships shape current reactions. Her style is warm and interactive. She aims to create a respectful space where people can name what is hard and try new ways of coping.
That may mean practicing grounding skills, testing out new communication habits, or creating a simple plan for daily routines. Susan also brings coaching elements for career and life-purpose work. Those sessions focus on concrete steps, decision points, and aligning actions with values.
People often leave with short-term goals and a plan to move forward. She has experience supporting people with panic, ADHD-related struggles, grief, caregiver stress, and first-responder concerns. Sessions are offered in English and she accepts international clients for online care.
Practical therapeutic approaches for online care
Acceptance and Commitment Therapy (ACT) helps people clarify what matters to them and take small, values-based steps despite difficult thoughts or feelings. It often includes exercises to notice thoughts without getting stuck and to choose actions that match personal goals. Cognitive Behavioral Therapy (CBT) focuses on identifying unhelpful thinking patterns and testing new behaviors to reduce anxiety and depressive symptoms. Sessions commonly include practice assignments to try between meetings and simple strategies for breaking cycles of worry.Choosing the right approach is a collaborative process. The therapist will work with each person to match methods to their goals and preferences. That may mean using ACT exercises one week and CBT skill-building the next, adjusting as progress and needs become clearer.
Online sessions are offered by video calls, phone sessions, live chat, and text-based messaging to make therapy flexible. Video is useful when visual interaction helps build rapport and practice skills. Phone sessions can be easier when bandwidth is limited or when a shorter check-in is preferred. Live chat and text messaging let people send quick updates, try short exercises, or keep momentum between longer sessions. These options help therapy fit into work, caregiving, and travel schedules while keeping care consistent.
Questions people ask
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What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Self esteem
Also listed
- ADHD
- Attachment issues
- Career difficulties
- Caregiver issues and stress
- Coaching
- Codependency
- Communication problems
- Control issues
- Coping with life changes
- Depression
- Divorce and separation
- Emptiness
- Family conflicts
- First responder issues
- Grief
- Impulsivity
- Isolation / loneliness
- LGBT
- Life purpose
- Midlife crisis
- Panic disorder and panic attacks
- Parenting issues
- Post-traumatic stress
- Postpartum depression
- Self-love
- Social anxiety and phobia
- Somatization
- Trauma and abuse
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Acceptance and Commitment Therapy (ACT)
- Attachment-Based Therapy
- Client-Centered Therapy
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Emotionally-Focused Therapy (EFT)
- Gottman Method
- Jungian Therapy
- Mindfulness Therapy
- Motivational Interviewing
- Psychodynamic Therapy
- Solution-Focused Therapy
- Somatic Therapy
- Trauma-Focused Therapy
- Experience
- 19 years
- Licensed
- Colorado
- Languages
- English
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