NM Portrait of Nicola "Nicky" McCaffrey

Nicola "Nicky" McCaffrey, BACP

Person-centred counsellor using practical CBT tools

5 years in practice · based in United Kingdom · sessions in English · online sessions

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About Nicola

Nicola "Nicky" McCaffrey is a counsellor who uses a person-centred approach alongside practical tools from cognitive behavioural therapy. She aims to create a calm place where people can talk without judgement. Nicky focuses on anxiety and related struggles so people can feel steadier day to day.

Nicky helps people who are dealing with stress, low mood, grief, change and relationship worries. She also supports people with sleep problems, anger, self-esteem concerns and career stress.

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Background and approach

People who identify as LGBT or neurodivergent have been among those she has worked with in past roles. Sessions tend to begin with listening and understanding what matters most to the person. From there she and the client agree simple goals and try practical strategies to reduce upsetting thoughts and build more helpful routines.

She uses short, clear steps from cognitive behavioural therapy when that fits the issue. Nicky has five years' experience in talking therapies and has worked in services supporting people in suicidal distress. She has worked with a wide range of people across different age groups and life situations.

Her BACP credential appears on her profile as a record of professional registration. The work is collaborative and paced to suit the person. Nicky encourages people to bring what matters to them, and she aims to help them make choices that feel manageable.

Small changes and clearer thinking are usually the first focus.

How client-centred work and CBT translate online

Client-Centred Therapy focuses on listening, acceptance and building a trusting connection. In practice this means the counsellor reflects what someone says, asks gentle questions and helps them feel understood before moving on to practical steps. Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and behaviours interact and uses simple exercises to test and change unhelpful patterns. CBT is often helpful for anxiety, low mood and sleep problems.

Finding the right approach is a shared task. The counsellor will talk with the person about their goals, preferences and what helps them day to day. Together they choose whether to start with person-centred listening, try CBT techniques or blend both methods depending on progress and comfort.

Online sessions make it easier to fit therapy into a busy life. Video calls allow face-to-face conversation when visual cues help the work. Phone sessions can be useful when internet bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging suit people who prefer writing, want ongoing brief support, or who need flexibility outside normal hours. These options increase access and help people keep therapy consistent around work, family and travel commitments.
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Questions people ask

What kinds of issues does Nicky help with?
She supports people with anxiety, stress, depression and low self-esteem. Other focuses include grief, sleep problems, anger, relationship difficulties and career concerns.
How would you describe her therapeutic style?
Her work is mainly person-centred with practical elements from cognitive behavioural therapy. She listens first, then helps set small, achievable steps tailored to each person.
What is her professional background?
Nicky has five years' experience in talking therapies and has worked in services supporting people in suicidal distress. She has worked with a wide range of client groups and settings.
Where is she based and what credential does she hold?
She practises in the United Kingdom and is listed with the BACP, which is shown as her professional registration.
Which languages are sessions offered in?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time; her practice is offered within the United Kingdom.
What formats are available for sessions?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How do subscriptions, cost and getting started work?
Cost varies with location and therapist availability and sessions use a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire and then schedule according to therapist availability.

What this therapist works with

Experience
5 years
Licensed
Languages
English

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