LH Portrait of Lauren Heenan

Lauren Heenan, BACP, NCPS

Calm, practical support for anxiety and stress

5 years in practice · based in United Kingdom · sessions in English · online sessions

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About Lauren

Lauren Heenan is a counsellor who helps people manage anxiety, stress and relationship difficulties. She speaks plainly and offers a steady presence for someone feeling overwhelmed. Her approach is warm and non-judgemental so people can say what they really think and feel.

She uses a mix of approaches to suit each person. That can mean talking through patterns that keep stress high, trying practical steps to reduce panic, or focusing on short-term goals to improve day-to-day coping.

Book with Lauren Now Review online therapy options and next steps.

Background and approach

Sessions aim to be straightforward and useful rather than full of jargon. Lauren trained in the United Kingdom and holds BACP and NCPS credentials. She has five years of overall professional experience working with concerns such as depression, grief, trauma, postpartum depression and compassion fatigue.

She also supports people facing fertility questions, body image struggles and difficulties around intimacy. Her style is collaborative. Clients can expect a blend of listening, practical exercises and reflection to help with things like panic attacks, low self-esteem, communication problems and life transitions.

She pays attention to what a person needs right now and adjusts the way she works accordingly. Sessions are offered in English and arranged online by video call, phone, live chat or text messaging. To begin, people complete a short matching questionnaire and then book sessions according to the therapist's schedule.

How Lauren’s approaches translate to online therapy

Client-Centred Therapy focuses on listening without judgement and helping someone feel understood. It suits people who need a space to talk through what matters most and to make sense of difficult feelings.

Cognitive Behavioural Therapy, or CBT, looks at the link between thoughts, feelings and actions. It often uses practical exercises to reduce panic, shift unhelpful thinking and build coping skills for anxiety and stress.

Finding the right way of working is part of the process. The therapist will discuss goals and try different approaches where needed. Decisions about methods are made together and adjusted as the work progresses.

Online sessions are offered by video call, phone, live chat or text messaging to make therapy more flexible. Video calls allow face-to-face conversation, phone sessions work well when bandwidth is low, live chat lets someone check in quickly, and messaging supports shorter or ongoing contact between sessions. These options can help fit therapy around childcare, work or other commitments while keeping the focus on practical progress and emotional support.
Book with Lauren Now Review online therapy options and next steps.

Questions people ask

What issues does Lauren commonly help with?
She works with anxiety, stress and relationship difficulties along with depression, grief and trauma. Additional areas include postpartum depression, parenting concerns and body image.
What is her general approach to therapy?
Her style combines listening with practical steps. She uses client-centred conversations alongside short-term, goal-focused techniques.
How much experience does she have?
The profile records five years of professional experience working with a range of concerns from panic attacks to compassion fatigue.
What credentials and location are listed?
She holds BACP and NCPS credentials and practises from the United Kingdom.
Which languages are supported and are international clients accepted?
Sessions are offered in English and international clients are not currently accepted.
In what formats are sessions available?
Therapy is offered by video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How do fees and subscriptions work?
Costs vary with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
What steps are required to get started?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Experience
5 years
Licensed
Languages
English

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