ID Portrait of Isla Donaldson

Isla Donaldson, NCPS

Compassionate counsellor for anxiety and trauma

5 years in practice · based in United Kingdom · sessions in English · online sessions

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About Isla

Isla Donaldson is a counsellor who helps people facing stress, anxiety, low self-esteem, depression and the effects of trauma and abuse. She provides a calm, non-judgemental space where people can talk about what matters most to them. Isla aims to help clients regain balance, clarity and a stronger sense of self so they can move forward with more confidence.

Isla works in a person-centred, relational way that follows each client's needs and pace.

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Background and approach

She stays present and attentive, offering both support and gentle challenge as appropriate. Her style emphasises listening to bodily sensations and current experience as sources of information about feelings and memory. Her practice includes somatic and trauma-focused methods to help people notice and work with physical sensations, affect regulation, and memories that can be stored in the body.

She also draws on existential ideas to help people find meaning, purpose and personal agency when life feels confusing or empty. Isla holds the NCPS credential and completed a first-class degree in Humanistic Counselling Practice (BA).

Over five years she has worked with adults and young people on issues such as grief, relationship difficulties, self-harm and suicidal ideation, and sexual assault and abuse. This experience informs a steady, compassionate approach to complex emotional concerns. Sessions are offered in English from the United Kingdom and use a subscription model that can be cancelled at any time.

Isla encourages people to ask questions and to start by talking about what they would like to be different in their lives.

Therapeutic approaches for online work

Isla often uses client-centred work to make the online session feel grounded in the person's own priorities. This approach focuses on active listening, reflecting what the person says and letting them guide the pace and topics of therapy. It helps when someone needs clear emotional support and a consistent, accepting presence.

She also brings somatic work into online sessions, inviting people to notice bodily sensations, breath and posture as part of understanding feelings. These simple, body-focused practices can help with anxiety, stress and the after-effects of trauma by offering practical ways to calm or register physical responses.

Finding the right approach is a collaborative process. The therapist will discuss options at the start and adapt methods as work progresses, drawing on the client's goals and preferences to shape a personalised plan. Clients and the therapist decide together what feels most helpful.

Online formats include video calls, phone sessions, live chat and text-based messaging. Video lets people use visual cues and shared conversation time, while phone sessions need less bandwidth and can be easier to fit into a work break. Live chat and text messaging suit quick check-ins or for those who prefer not to use a camera. These options make therapy more flexible and easier to match to daily life.
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Questions people ask

What kinds of problems does she help with?
She supports people with stress, anxiety, low self-esteem, depression and the effects of trauma and abuse, plus related concerns such as attachment issues, body image and loneliness.
What is her therapeutic style like?
Her work is person-centred and relational, meaning the pace and focus follow each person's needs. She combines empathic listening with gentle challenge and attention to in-the-moment experience.
How much clinical experience does she have?
She has five years of therapeutic experience working with adults and young people on a range of issues, including trauma, self-harm and suicidal ideation.
What credentials and location are listed?
She holds the NCPS credential and completed a first-class BA in Humanistic Counselling Practice. Her practice is based in the United Kingdom.
Which languages and international work does she offer?
Sessions are offered in English. She is not currently accepting international clients.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging as ways to meet, depending on what suits the person.
How does the subscription and cost work?
Sessions use a subscription model that varies with location and therapist availability, and the subscription can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Experience
5 years
Licensed
Languages
English

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