About Charlotte
Charlotte McKenna is a counsellor who helps people navigate stress, anxiety, grief and relationship strain. She offers a calm, non-judgemental space where clients can talk through what matters most to them. Her approach aims to help people feel heard and to find clearer ways forward at their own pace.
Charlotte works in a person-centred way. That means she puts the client’s experience first and follows their lead in sessions. She listens for strengths and practical steps, and helps people make sense of feelings like worry, shame or overwhelm.
Background and approach
She uses trauma-focused methods when past events are causing ongoing distress. This can be useful for people who carry painful memories, struggle with trust, or find themselves reacting strongly to triggers. Sessions can cover safe ways to process these experiences and reduce their impact on day-to-day life.
Charlotte has three years of counselling experience and is BACP - the British Association for Counselling and Psychotherapy. She has supported adults with anxiety, low self-esteem, grief, addiction concerns and feeling stuck in life. She tailors sessions to what each person needs rather than following a rigid plan.
Practical matters such as timing and format are agreed together. People can expect a steady, respectful relationship where the focus stays on their goals and values. The aim is clearer thinking, better coping, and small changes that add up over time.
How client-centred and trauma-focused work translates online
Client-Centred Therapy focuses on listening, empathy and following the client’s pace. Online this means the counsellor makes space for a person to tell their story, reflect on their values, and choose the next steps. It is useful for stress, anxiety, low self-esteem and decisions about life changes.Trauma-Focused Therapy helps when past events still affect daily life. In practice this can mean gently working through memories, learning grounding strategies, and building safer, more manageable responses to triggers. This approach is aimed at reducing the hold of painful memories and improving day-to-day coping.
Finding the right way of working is part of the process. The counsellor will talk with each person about goals, preferences and what feels comfortable, then adapt methods together. That collaborative planning helps match practical techniques to the issues someone brings.
Online sessions are offered by video calls, phone, live chat or text messaging to give flexibility. Video sessions are good for face-to-face conversation, phone can be easier when bandwidth is limited, short check-ins work well by text, and live chat can suit people who prefer writing. These options make it easier to fit therapy around work, family and daily life while keeping the focus on useful progress.
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What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Abandonment
- Addictions
- Aging and geriatric issues
- Anger management
- Attachment issues
- Blended family issues
- Body image
- Career difficulties
- Chronic pain, illness, and disability
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Depression
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family problems
- Forgiveness
- Grief
- Guilt and shame
- Hospice and end-of-life counseling
- Impulsivity
- Infidelity
- Intimacy-related issues
- Isolation / loneliness
- Life purpose
- Money and financial issues
- Mood disorders
- Panic disorder and panic attacks
- Parenting issues
- Self esteem
- Self-love
- Sexual assault and abuse
- Sleeping disorders
- Social anxiety and phobia
- Trauma and abuse
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 3 years
- Licensed
- Languages
- English
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