About Anne-Marie
Anne-Marie Bates is a counsellor who focuses on helping people manage anxiety, stress and relationship worries. She offers a calm, respectful presence and works in a non-judgemental way. Her approach is practical and personal, aimed at helping someone take small steps toward feeling steadier.
She has 12 years of professional counselling experience and is a BACP member. Her background includes work in higher education with students and staff, and in independent practice with people from varied backgrounds.
Background and approach
This experience means she is used to different life stages and everyday pressures. In sessions she listens first and adapts the conversation to each person. She uses client-centred methods to understand what matters most to the individual.
Cognitive behavioural techniques are offered to help change unhelpful thinking and behaviour patterns. Solution-focused ideas are used alongside longer conversations to help set short-term goals and notice small changes. She applies these methods when people bring concerns about depression, low self-esteem, family problems, body image, or social anxiety.
Anne-Marie aims to be practical and compassionate. She supports people dealing with guilt, shame, impulsivity, feelings of emptiness, isolation, midlife questions, and issues around sexuality and self-love. Her style is collaborative and paced to the client’s comfort.
Taking the first step can feel hard. In sessions she helps people clarify what matters, choose realistic next steps, and build on progress over time.
How Anne-Marie’s approaches work online
Anne-Marie uses client-centred work to begin. That means she listens closely and follows what matters most to the person. This approach helps people feel heard and shapes sessions around their priorities.She also uses Cognitive Behavioural Therapy, or CBT, to identify unhelpful thoughts and habits. CBT offers clear strategies and practical exercises to reduce anxiety and lift mood. Solution-focused therapy is part of her practice as well and helps set small, achievable goals so progress becomes visible between sessions.
Deciding which approach to use is a shared process. The therapist will talk about options, try ideas in session, and adjust methods based on the client’s goals and preferences. That way the plan fits the person rather than the other way around.
Online work is offered via video calls, phone sessions, live chat and text-based messaging for flexibility. Video calls allow face-to-face conversation across distances, phone sessions need less bandwidth, chat can be useful for short check-ins, and messaging supports ongoing reflection between meetings. These options make it easier to fit therapy around work, study or family commitments while keeping continuity of care.
Questions people ask
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What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
Therapeutic approaches
- Experience
- 12 years
- Licensed
- Languages
- English
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