DI Portrait of Diana Ingram

Diana Ingram, PACFA

Supportive counsellor for stress and anxiety

22 years in practice · based in Australia · sessions in English · online sessions

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About Diana

Diana Ingram is a PACFA-credentialed counsellor with 22 years working in Australia. She focuses on stress, anxiety, trauma and abuse, parenting concerns, depression, relationships and family issues. Diana aims to make the first step easier for people feeling overwhelmed.

She works from the belief that people are the experts on their own lives. Diana helps clients draw on their strengths and make small practical changes that add up. Sessions are straightforward and aimed at real-life problems, not jargon.

Book with Diana Now Review online therapy options and next steps.

Background and approach

Diana has broad experience across many situations. Her background includes supporting people affected by domestic and family violence, assisting those with chronic pain or illness, and helping people through separation or infidelity. She has also worked with first responder issues, grief, dissociation and the ripple effects of family-of-origin problems.

Her approach blends Acceptance and Commitment Therapy, Attachment-Based ideas, client-centred ways of listening and Cognitive Behavioural Therapy techniques. That mix lets her tailor conversation and practical tools to what a person needs right now. Diana encourages collaboration and gentle goal-setting so progress feels manageable.

Sessions are offered in English and use clear, plain language. People who are neurodiverse, gender diverse, Indigenous, migrants or otherwise marginalised have been part of her past work. Diana aims to create a calm space where people can talk through what matters and find steps forward.

Practical therapy approaches for online care

Acceptance and Commitment Therapy (ACT) focuses on helping people notice difficult thoughts and feelings without getting stuck in them. It supports building a life connected to personal values and works well for anxiety, stress and motivation struggles.

Client-Centred Therapy puts the person at the centre of the work. The counsellor listens deeply, reflects what is heard and helps the person find their own solutions. This approach is useful for relationship concerns, family issues and feelings of isolation.

Finding the right approach is part of the therapeutic process. Diana will collaborate with the client to choose methods that match their goals, needs and preferences rather than using a one-size-fits-all plan. That means adjusting techniques over time so sessions stay relevant and practical.

Online sessions are offered as video calls, phone sessions, live chat or text-based messaging. Video is useful for full conversations and visual connection, while phone calls can fit a shorter check-in. Live chat and text messaging suit people who prefer written communication or need flexible timing. These options make it easier to fit therapy around work, parenting or mobility challenges and help maintain continuity when in-person meetings are difficult.
Book with Diana Now Review online therapy options and next steps.

Questions people ask

What concerns does Diana commonly help with?
Diana works with stress, anxiety, trauma and abuse, parenting worries, depression, relationship and family issues, plus related concerns such as chronic pain, control issues and isolation.
What is her general therapy style?
She takes a collaborative, down-to-earth approach that focuses on strengths and practical steps. Sessions aim to be conversational and goal-oriented.
How much experience does she have?
She has 22 years of professional experience working with a wide range of people and presenting issues in Australia.
What credentials and location should I know about?
Diana holds PACFA credentials and practices in Australia.
Which languages are supported and can international clients join?
Sessions are offered in English and international clients are not currently accepted.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How does cost work for sessions?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule according to therapist availability.

What this therapist works with

Most often

Experience
22 years
Licensed
Languages
English

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