About Caroline
Dr. Caroline Norman sees adults who are anxious, stressed or struggling with the fallout from difficult childhood experiences. She works with people dealing with anxiety, depression, relationship strain, grief, addiction and the everyday pressures of parenting and work.
She presents herself as calm and thoughtful, aiming to help clients make practical changes and feel steadier in day-to-day life. Caroline trained in psychotherapy and counselling and holds a PhD in sociology that looked at mental health in education.
Background and approach
She also has a postgraduate diploma in cognitive behavioural therapy and a diploma in integrative counselling and psychotherapy. Her registration is with the BACP. Her approach mixes person-centred listening with psychodynamic ideas and cognitive behavioural techniques.
Sessions are shaped around each person’s situation, with some people choosing short-term work and others committing to longer therapy. She explains ideas plainly and helps people try out small changes between sessions. Caroline has over 12 years of practice and spent time working in the NHS as a psychotherapist and addictions counsellor.
She led a workplace counselling service and supervised other therapists before moving into a busy independent practice. She has practised remotely for more than nine years, offering video calls, phone sessions and text-based chat. Outside therapy she has a background in teaching, mentoring and research, and she draws on this experience when helping clients reflect on patterns and plan realistic next steps.
How therapeutic approaches translate to online sessions
Attachment-based work focuses on how early relationships shape current feelings and behaviours. Online sessions can look at patterns of trust, closeness and separation, helping people understand why they react as they do in relationships and what small changes might feel manageable to try.Cognitive behavioural therapy, or CBT, helps people spot unhelpful thoughts and test them with real-life experiments. In remote sessions this often involves setting short tasks between meetings, tracking mood and practising new ways of responding to worry or stress.
Finding the right approach is part of the work. The therapist will discuss goals and preferences and together decide which methods suit the client's needs. Some people prefer brief, task-focused work while others want deeper exploration over time; choices can be adjusted as therapy progresses.
Online therapy offers practical flexibility. Video calls allow face-to-face conversation when that matters, phone sessions need less bandwidth, and live chat or text-based messaging can be used for shorter check-ins or when typing feels easier. These options make it simpler to fit therapy around work, family and daily life while keeping the focus on progress and regular support.
Questions people ask
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What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Abandonment
- Addictions
- Anger management
- Attachment issues
- Autism and Asperger Syndrome
- Avoidant personality
- Blended family issues
- Career difficulties
- Chronic pain, illness, and disability
- Coaching
- Codependency
- Commitment issues
- Compassion fatigue
- Coping with life changes
- Dependent personality
- Depression
- Divorce and separation
- Emptiness
- Family problems
- Fatherhood issues
- First responder issues
- Grief
- Guilt and shame
- Hearing impaired
- Hoarding
- Isolation / loneliness
- Jealousy
- Midlife crisis
- Mood disorders
- Narcissism
- Obsessions, compulsions, and OCD
- Parenting issues
- Personality disorders
- Polyamory / non-monogamous relationships
- Seasonal Affective Disorder (SAD)
- Self esteem
- Self-harm
- Self-love
- Social anxiety and phobia
- Trauma and abuse
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 12 years
- Licensed
- Languages
- English
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