About Amy
Amy Heyes is a person-centred counsellor who works with people experiencing anxiety and related concerns. She is registered with the British Association for Counselling and Psychotherapy, BACP, and brings a calm, non-judgemental presence to sessions. Amy gives people space to talk.
She listens without rushing and helps clients make sense of what they are facing. When someone feels overwhelmed, she aims to stand alongside them until they feel able to take the next step.
Background and approach
Her practice includes support for stress, depression, self-esteem and coping with life changes. She also works with those managing chronic pain or long-term illness, and people who have experienced abuse or trauma. Other areas she addresses include relationship tensions, grief, sleep difficulties and issues around sexuality and identity.
Amy uses a person-centred approach that focuses on understanding each person’s story. She offers reflections and clarity to help clients spot patterns and consider new choices. Sessions are conversational and guided by the client’s needs rather than a fixed script.
She has three years of professional experience working in the United Kingdom. Sessions are offered in English and available via video calls, phone, live chat or text messaging. To begin, a short matching questionnaire is completed and appointments are scheduled according to therapist availability.
How person-centred therapy works online
Amy primarily uses person-centred counselling, which focuses on listening and reflecting what matters most to the client. This approach helps people explore feelings, build self-understanding and identify practical next steps for issues like anxiety, stress and grief.She also draws on evidence-based techniques to help with trauma and chronic pain, using careful questioning and reflection to support emotional processing and coping. These methods aim to make difficult experiences easier to talk about and to help people find clearer ways forward.
Finding the right approach is part of the work together. Amy will discuss options with each person and adapt methods to fit their goals and preferences. The choice of techniques is collaborative and reviewed as therapy progresses.
Online sessions are offered by video call, phone, live chat or text messaging to give flexibility. Video is useful when a face-to-face style helps the work, phone can be easier when bandwidth is low, and chat or messaging suits shorter check-ins or people who prefer writing. These options make it simpler to fit therapy around home, work and health needs while keeping the focus on practical progress.
Questions people ask
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What this therapist works with
Most often
Also listed
- ADHD
- Anger management
- Bipolar disorder
- Career difficulties
- Chronic pain, illness, and disability
- Compassion fatigue
- Coping with life changes
- Depression
- Domestic violence
- Eating disorders
- Family conflicts
- Grief
- Guilt and shame
- Isolation / loneliness
- LGBT
- Narcissism
- Parenting issues
- Post-traumatic stress
- Relationship issues
- Sexual assault and abuse
- Sexuality
- Sleeping disorders
- Stress, Anxiety
- Experience
- 3 years
- Licensed
- Languages
- English
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