YF Portrait of Yolanda Frost

Yolanda Frost, BACP

Calm, practical support for anxiety and loss

4 years in practice · based in United Kingdom · sessions in English · online sessions

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About Yolanda

Yolanda Frost is a counsellor based in the United Kingdom who helps people facing anxiety, grief and everyday stress. She uses a calm, empathetic manner and focuses on what matters most to each person. Conversations are straightforward and practical, aimed at easing day-to-day struggles and restoring a sense of control.

Yolanda practises in a person-centred way and pays attention to bodily sensations as well as thoughts and feelings. This mind-body focus can help people who feel overwhelmed by nervous system or anxiety-related symptoms.

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Background and approach

She also draws on cognitive behavioural techniques and motivational interviewing to encourage small, workable changes. Her background includes several years of counselling work in a hospice setting, supporting people and their loved ones through loss, terminal diagnosis and bereavement. That experience informs her calm approach to grief and complicated emotions that may follow bereavement.

Yolanda has four years of professional experience and holds BACP registration. She keeps her skills current through regular continuing professional development and clinical supervision. This helps her reflect on practice and adapt her support to each person’s needs.

Sessions take place online through a mix of video, phone, live chat and text-based messaging. She aims to respond to messages within 24 hours and is willing to share resources to support progress between sessions. Initial meetings focus on clarifying needs and planning a short course of work, with a review after a few sessions.

How Yolanda’s approaches work online

Yolanda combines person-centred work with cognitive behavioural techniques to help people manage anxious thoughts and everyday stress. Person-centred counselling focuses on listening and creating a caring space so someone can talk through what feels hard. Cognitive behavioural work looks at patterns of thought and behaviour and supports practical steps to change unhelpful cycles.

She also uses an attachment-informed perspective to understand how past relationships affect present feelings and reactions. This can be useful for people who notice recurring patterns in relationships, struggles with intimacy, or difficulties regulating emotions. Together the therapist and client decide which approach best fits the person’s goals and the problems they bring to sessions.

Online sessions give practical flexibility. Video calls let people see body language and hold longer conversations. Phone sessions can be easier when bandwidth is low or if someone prefers not to be on camera. Live chat and text messaging suit shorter check-ins, written reflection, or people who find it easier to communicate in writing. These options make it simpler to fit counselling around work, care duties and daily life while still getting consistent support from a registered BACP professional.
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Questions people ask

What concerns does Yolanda help with?
She supports people dealing with anxiety, stress, grief and a wide range of related issues such as anger, family problems, addiction and self-esteem.
What is her therapeutic style like?
Her work is person-centred with attention to bodily sensations and emotions. She also uses cognitive behavioural techniques, motivational interviewing and mindfulness practices when helpful.
What experience does she bring?
She has four years of professional counselling experience, including several years working in a hospice setting supporting people through terminal diagnosis and bereavement.
What are her credentials and location?
She is registered with the BACP and practices from the United Kingdom.
Does she offer sessions in other languages or internationally?
Sessions are offered in English. She is not accepting international clients at this time.
Which session formats are available?
Sessions can be arranged as video calls, phone sessions, live chat or text-based messaging depending on what suits the person.
How does payment and cost work?
Cost varies by location and therapist availability and sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Choose the Start Therapy button, complete the short matching questionnaire and then schedule according to the therapist's availability.

What this therapist works with

Most often

Experience
4 years
Licensed
Languages
English

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