About Olivia
Olivia Tay is a counsellor based in the United Kingdom who offers support for people feeling overwhelmed by stress, anxiety, grief or low mood. She talks with clients about confidence and self-esteem and helps people who are struggling with life changes. Olivia works in a warm, non-judgemental way to make it easier to speak honestly about difficult feelings.
She uses practical talking methods to help people identify what matters to them and take small steps towards change.
Background and approach
Sessions often focus on clearer thinking and simple strategies you can try between meetings. Olivia also listens for deeper patterns that may be keeping someone stuck, and she brings that understanding into the work. With three years of experience and registration with the British Association for Counselling and Psychotherapy (BACP), Olivia draws on a mix of approaches to suit each person.
She chooses tools from acceptance and commitment work, cognitive behavioural ideas, and client-centred listening, among others. The aim is to match methods to a person’s goals rather than use one fixed style. People meet Olivia to talk through grief, relationship strain, trauma, anger, eating and sleeping concerns, or to cope with life transitions.
Sessions are conversational and straightforward, with clear practical steps when those are helpful. She is able to work in English, Akan, Ewe and Twi, and offers online formats to make attending easier for people in different places.
How Olivia’s approaches translate to online counselling
Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts and choose actions that match their values. It can be useful for anxiety, stress and coping with life changes. Cognitive Behavioural Therapy (CBT) focuses on spotting thought patterns that make moods worse and trying small behavioural experiments to change those patterns and improve sleep or low mood. Client-Centred Therapy prioritises the person’s experience and uses empathic listening to help someone feel heard and build confidence in their own answers.Finding the right approach is part of the work. Olivia will talk with each person about their goals and preferences, and she tailors methods collaboratively rather than following a set formula. Clients often try practical exercises between sessions and reflect together on what helps most.
Online formats make it easier to fit counselling into a busy life. Video calls let people use visual cues and feel more connected, while phone sessions can work well when bandwidth is limited or a shorter check-in is needed. Live chat and text messaging suit people who prefer writing, need flexible timing, or want step-by-step written tools. These options increase accessibility and allow therapy to continue across locations for international clients.
Questions people ask
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What this therapist works with
Most often
Also listed
- Anger management
- Coping with life changes
- Depression
- Eating disorders
- Family conflicts
- Intimacy-related issues
- Relationship issues
- Sleeping disorders
- Trauma and abuse
Therapeutic approaches
- Experience
- 3 years
- Licensed
- Languages
- English, Akan, Ewe, Twi
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