OT Portrait of Olivia Tay

Olivia Tay, BACP

Calm, practical support for anxious minds

3 years in practice · based in United Kingdom · sessions in English, Akan, Ewe, Twi · online sessions

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About Olivia

Olivia Tay is a counsellor based in the United Kingdom who offers support for people feeling overwhelmed by stress, anxiety, grief or low mood. She talks with clients about confidence and self-esteem and helps people who are struggling with life changes. Olivia works in a warm, non-judgemental way to make it easier to speak honestly about difficult feelings.

She uses practical talking methods to help people identify what matters to them and take small steps towards change.

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Background and approach

Sessions often focus on clearer thinking and simple strategies you can try between meetings. Olivia also listens for deeper patterns that may be keeping someone stuck, and she brings that understanding into the work. With three years of experience and registration with the British Association for Counselling and Psychotherapy (BACP), Olivia draws on a mix of approaches to suit each person.

She chooses tools from acceptance and commitment work, cognitive behavioural ideas, and client-centred listening, among others. The aim is to match methods to a person’s goals rather than use one fixed style. People meet Olivia to talk through grief, relationship strain, trauma, anger, eating and sleeping concerns, or to cope with life transitions.

Sessions are conversational and straightforward, with clear practical steps when those are helpful. She is able to work in English, Akan, Ewe and Twi, and offers online formats to make attending easier for people in different places.

How Olivia’s approaches translate to online counselling

Acceptance and Commitment Therapy (ACT) helps people notice unhelpful thoughts and choose actions that match their values. It can be useful for anxiety, stress and coping with life changes. Cognitive Behavioural Therapy (CBT) focuses on spotting thought patterns that make moods worse and trying small behavioural experiments to change those patterns and improve sleep or low mood. Client-Centred Therapy prioritises the person’s experience and uses empathic listening to help someone feel heard and build confidence in their own answers.

Finding the right approach is part of the work. Olivia will talk with each person about their goals and preferences, and she tailors methods collaboratively rather than following a set formula. Clients often try practical exercises between sessions and reflect together on what helps most.

Online formats make it easier to fit counselling into a busy life. Video calls let people use visual cues and feel more connected, while phone sessions can work well when bandwidth is limited or a shorter check-in is needed. Live chat and text messaging suit people who prefer writing, need flexible timing, or want step-by-step written tools. These options increase accessibility and allow therapy to continue across locations for international clients.
Book with Olivia Now Review online therapy options and next steps.

Questions people ask

What issues does Olivia focus on?
Olivia supports people with stress, anxiety, grief, low self-esteem, depression and coping with life changes, as well as relationship, family, trauma, intimacy, eating, sleeping and anger concerns.
How would you describe her therapy style?
She combines straightforward talking and problem-solving with listening for deeper patterns. Sessions balance practical strategies and reflective conversation tailored to what the client needs.
What is her background and experience?
Olivia has three years of professional experience working with emotional and adjustment concerns and supporting people through difficult life events.
What credentials and region apply to this counsellor?
Olivia is registered with the British Association for Counselling and Psychotherapy (BACP) and practises from the United Kingdom.
Which languages are available for sessions?
Sessions are offered in English, Akan, Ewe and Twi to accommodate speakers of those languages.
How can sessions be delivered online?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
What does therapy cost and how are payments handled?
Cost varies with location and therapist arrangements; sessions use a subscription model that can be cancelled at any time.
What are the first steps to begin working together?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

What this therapist works with

Also listed

Experience
3 years
Licensed
Languages
English, Akan, Ewe, Twi

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