About Nicola
Nicola Juffs is a counsellor who helps people facing stress, anxiety, low self-esteem and depression. She also supports people coping with grief and life changes. Nicola presents a calm, straightforward manner that aims to make early steps feel manageable for someone worried or unsure.
Nicola trained as a Humanistic Counsellor in 2017 and holds the NCPS credential. She has eight years of counselling experience and a wider background working in homeless services, mental health settings and women’s services as a support worker.
Background and approach
That mix of roles gives her practical experience with everyday pressures and crisis points. In sessions she aims to create an open, non-judgemental space. Conversations focus on what matters to the person in front of her.
Nicola listens, reflects, and helps identify small, achievable steps to reduce stress and build confidence. Her approach is down-to-earth rather than clinical. She uses client-centred conversations to understand the person’s priorities and solution-focused ideas to set short-term goals and track progress.
This combination is aimed at helping people move forward when motivation is low or life feels stuck. Nicola works with adults in the United Kingdom and offers appointments online. She encourages anyone feeling nervous about starting to take the first step and complete a brief matching questionnaire to begin arranging sessions.
Practical approaches for online counselling
Nicola works from client-centred and solution-focused approaches. Client-Centred Therapy means the conversation is led by the person’s concerns, with the counsellor listening closely and helping clarify feelings and priorities. This style suits people who need a steady, understanding space to talk through difficult emotions.Solution-Focused Therapy concentrates on identifying small, achievable steps and measuring progress. It helps when someone wants to move past a specific problem, regain motivation, or cope better day to day by setting short-term goals and trying practical changes.
Choosing the right approach is part of the work together. Nicola will discuss what feels most useful and adapt sessions to the person’s goals and preferences. The plan can change as progress is made and new priorities appear, so the process stays collaborative.
Online therapy offers flexibility for different schedules and needs. Video calls are a close substitute for face-to-face conversation, phone sessions use less bandwidth and can be easier on the day, and live chat or text-based messaging allow shorter check-ins or ongoing contact between sessions. These options make it easier to fit counselling around work, family or travel commitments while keeping the focus on steady progress and practical support.
Questions people ask
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What this therapist works with
Most often
Also listed
Therapeutic approaches
- Experience
- 8 years
- Licensed
- Languages
- English
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