JL Portrait of Jen (Jennifer) Luby

Jen (Jennifer) Luby, BACP

Experienced person-centred counsellor

3 years in practice · based in United Kingdom · sessions in English · online sessions

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About Jen

Jen Luby is a counsellor who supports people facing stress, anxiety, depression and life changes. She also helps with relationship and family concerns, grief, trauma and issues linked to identity such as LGBT matters. Jen aims to make rooms feel calm and approachable so people can talk honestly about what’s worrying them.

Jen takes a person-centred and relational approach. She listens first and follows each person’s pace. Her work is informed by trauma-aware principles and a mix of evidence-based techniques tailored to what each person needs.

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Background and approach

Sessions focus on understanding feelings, building coping skills and making practical changes. She has experience working with neurodivergent clients, including autistic people and those with ADHD, and seeks to adapt her approach to how each person perceives and processes the world. Jen is also experienced in supporting people from LGBT communities and from varied class backgrounds.

Jen completed counselling training at the University of Cumbria, holds a First-Class Honours degree from the University of Central Lancashire and a Postgraduate Diploma with Merit from the University of Leeds. She is a member of the British Association for Counselling and Psychotherapy, BACP. Her practice includes regular supervision and ongoing learning to keep her work ethical and attentive.

Sessions use a collaborative tone: she stays alongside people as they explore their experiences and work towards clearer thinking and stronger self-worth.

How Jen adapts evidence-based approaches for online care

Jen draws on person-centred and trauma-aware methods, and uses practical evidence-based techniques to help people manage anxiety, stress and relationship difficulties. Person-centred work focuses on listening, validating feelings and building a trusting relationship. This helps when someone needs space to make sense of their emotions and feel understood.

Trauma-aware approaches mean sessions pay attention to how past experiences affect current coping. The counsellor will help people notice triggers, develop grounding strategies and find ways to feel steadier when memories or strong feelings arise. Jen also uses practical, evidence-based techniques for building coping skills and improving day-to-day functioning, such as short skills practice and behavioural strategies to reduce worry.

Finding the right mix of approaches is part of the work. The therapist will collaborate with each person to choose methods that match their goals, needs and preferences. That plan is revisited and adjusted as progress is made.

Online formats offer flexible ways to connect. Video calls allow face-to-face interaction for in-depth sessions. Phone sessions can be useful when bandwidth is limited or when a shorter check-in is needed. Live chat and text-based messaging suit people who prefer typed conversation or need support between sessions. These options make it easier to fit therapy around work, caring responsibilities and daily life.
Book with Jen Now Review online therapy options and next steps.

Questions people ask

What kinds of problems does Jen help with?
She supports people with stress, anxiety, depression, grief, trauma and relationship or family concerns. She also addresses life changes, career issues, parenting strain and identity-related worries.
What is her therapy style like?
Jen works in a person-centred, relational way and keeps her approach trauma aware. Sessions tend to be conversational and paced to each person’s needs.
How much experience does she have?
She has three years of professional experience working with a broad range of concerns and client backgrounds.
What credentials and location does she have?
Jen studied counselling at the University of Cumbria, earned a First-Class Honours degree from the University of Central Lancashire and a Postgraduate Diploma with Merit from the University of Leeds. She is a member of the BACP and is based in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English only.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How does payment and cost work?
Costs vary with location and therapist availability. Sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Experience
3 years
Licensed
Languages
English

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