FS Portrait of Florbela Santos

Florbela Santos, BACP

Calm, practical support for anxiety and life changes

13 years in practice · based in United Kingdom · sessions in English · online sessions

Book with Florbela

We will earn a commission if you sign up through our link, at no cost to you.

About Florbela

Florbela Santos is a counsellor who uses a blend of human-centred and body-aware approaches to help people manage anxiety and related concerns. She draws on 13 years of practice in the United Kingdom and focuses on helping people feel steadier when life becomes overwhelming. Conversations are straightforward and respectful, with an emphasis on what the person needs right now.

In sessions she listens for patterns that keep distress repeating. That might include issues tied to relationships, family of origin, or past trauma and abuse.

Book with Florbela Now Review online therapy options and next steps.

Background and approach

She also supports people dealing with depression, grief, addiction, and problems with eating or sleeping. Practical coping skills are offered alongside deeper talk work so people can both feel better day to day and make longer term changes. Her way of working values the person’s own perspective.

Client-Centred Therapy means the person sets the pace and direction of sessions while the counsellor follows and reflects. Psychodynamic and somatic ideas are used to notice how past experiences and bodily reactions show up in current struggles. Mindfulness practices are introduced where useful to reduce worry and improve focus.

Florbela adapts conversations for different situations, including difficult family conflict and intimacy-related worries. She also addresses specific concerns such as abandonment, attachment issues, codependency and compassion fatigue. People who are deaf or hearing impaired can be supported with appropriate arrangements.

Sessions are offered in English and Florbela works with clients in the UK and internationally. She asks new clients to complete a short questionnaire so she can match the work to their needs and goals.

Therapeutic approaches and online care that fit your life

Client-Centred Therapy focuses on what the person brings to the room. The counsellor listens without judgment and follows the client’s pace, helping the person find clarity and make decisions that feel right for them. This approach often helps with anxiety, self-esteem, and relationship questions.

Mindfulness Therapy teaches simple practices to reduce rumination and improve attention to the present moment. These exercises can be short and practical, helping with worry, sleep problems, and stress management. Somatic Therapy pays attention to bodily sensations and how stress lives in the body, offering gentle techniques to release tension and feel more grounded.

Choosing the right approach is part of the work. The counsellor will talk with the person about their goals, preferences and what has or hasn’t helped before. Together they will adjust the method and pace as the work unfolds, keeping decisions collaborative and flexible.

Online therapy makes these approaches easier to fit into everyday life. Video calls allow face-to-face conversation when that feels helpful. Phone sessions can be useful when bandwidth is limited or when a quicker check-in is needed. Live chat and text-based messaging suit people who prefer writing or want shorter, ongoing support between longer sessions. These options aim to make therapy more accessible and adaptable to a busy schedule.
Book with Florbela Now Review online therapy options and next steps.

Questions people ask

What kinds of problems does she help with?
She helps people with stress and anxiety, relationship and family concerns, trauma and abuse, depression, addictions, grief, and related areas such as body image and social anxiety.
How would you describe her therapeutic style?
Her style is person-centred and responsive, combining client-centred listening with psychodynamic reflection, somatic awareness and mindfulness practices to address both immediate coping and deeper patterns.
What experience does she bring to sessions?
She has 13 years of professional experience working in the United Kingdom with a range of concerns from anxiety and trauma to addiction and grief.
What credential does she hold and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and works from the United Kingdom.
Can I see her if I live outside the UK?
Yes, she accepts international clients and runs sessions with people who live in other countries.
Which session formats are available?
Sessions are offered by video calls, phone, live chat, or text-based messaging to suit different needs and schedules.
How much do sessions cost?
Cost varies by location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Begin by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Experience
13 years
Licensed
Languages
English

We will earn a commission if you sign up through our link, at no cost to you.