About Caroline
Caroline Ouma offers a warm, culturally aware counselling approach for people feeling overwhelmed by change and anxiety. She draws on 13 years of experience to help people who feel torn between cultures, weighed down by grief, or unsure how to move forward. Caroline works in English and Swahili and aims to make people feel seen without having to explain their background.
Her work focuses on stress, anxiety, grief, self-esteem and depression.
Background and approach
She helps people cope with life transitions and rebuild a sense of direction. Caroline also supports people dealing with attachment and abandonment wounds, body image concerns, and communication or relationship patterns that cause pain. Caroline uses evidence-based therapeutic techniques to create practical steps for everyday life.
She offers straightforward tools to reduce anxiety and to manage low mood. Sessions include talking through patterns, building new coping habits, and practising ways to be kinder to yourself. She frames therapy through a trauma-informed lens and includes approaches that emphasise compassion and practical thinking.
Caroline aims to help people understand where feelings come from and to strengthen resilience with achievable strategies. Her practice suits people who want steady, respectful support while learning new ways to cope. People start by completing a short matching questionnaire and then schedule sessions that suit their timetable.
Therapy is offered through a subscription that can be cancelled at any time, and sessions are available by video, phone, live chat or text-based messaging.
Therapeutic approaches and online access
Caroline draws on a small number of evidence-based approaches to keep work focused and practical. Cognitive Behavioural Therapy (CBT) helps people notice unhelpful thinking and try more useful behaviours; it is often used for anxiety and low mood. Compassion Focused Therapy supports learning kinder ways to relate to yourself when shame or self-criticism show up; it can help with persistent self-blame or low self-worth.Finding the right approach is part of the process. Caroline will work with each person to choose methods that match their goals, needs and preferences. This is a collaborative process where tools are adapted over time to fit what actually helps in day-to-day life.
Online therapy is offered by video calls, phone sessions, live chat or text-based messaging to make access more flexible. Video calls allow a face-to-face style conversation, phone sessions can be shorter check-ins or suit lower bandwidth, live chat offers quicker back-and-forth and text messaging supports ongoing reflection between sessions. These options help fit therapy into busy schedules and different routines while keeping the focus on progress and practical change.
Questions people ask
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What this therapist works with
Most often
Also listed
- Abandonment
- Attachment issues
- Body image
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Coping with life changes
- Dependent personality
- Depression
- Emptiness
- Family of origin issues
- Family problems
- Fatherhood issues
- Fertility issues
- Forgiveness
- Guilt and shame
- Immigration issues
- Infidelity
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Multicultural concerns
- Post-traumatic stress
- Postpartum depression
- Pregnancy and childbirth
- Prejudice and discrimination
- Seasonal Affective Disorder (SAD)
- Self-love
- Women's issues
- Young adult issues
- Experience
- 13 years
- Licensed
- Languages
- English, Swahili
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