About Caroline
Caroline Laing is a counsellor who focuses on anxiety, stress and feeling stuck. She works with people who are struggling with loss, relationship difficulties, low mood or major life changes. Her style is warm and down-to-earth, aiming to help people understand their feelings and take small steps forward.
She uses a person-centred approach that places the client's experience at the heart of sessions. That means listening carefully and following what matters most to the person in front of her.
Background and approach
Caroline also draws on motivational interviewing to support change and solution-focused ideas to identify practical steps between sessions. Caroline holds a Level 5 Diploma in Therapeutic Counselling and is a registered member of the British Association for Counselling and Psychotherapy, BACP.
She has worked for several years running group change programmes and supervising other facilitators, and she has experience with adults and young people in community settings. Her background includes additional training in working with relational trauma, suicide and self-harm, safeguarding children and adults, and approaches that take therapy outdoors.
Those interests inform how she adapts conversations for people facing grief, caregiving strain, chronic illness, or difficult family dynamics. Sessions are offered in English and focus on helping people reconnect with their values and regain confidence. Caroline aims to create a respectful space where practical ideas and emotional understanding are brought together.
She invites people to explore what matters and to try small, achievable changes.
How Caroline’s approaches translate to online therapy
Client-Centred Therapy focuses on listening, empathy and following what matters most to the person. Online sessions give time and space for this gentle, reflective work and help people build clarity about values and priorities.Motivational Interviewing helps when someone feels unsure about change. It uses questions and guided conversation to uncover motivation and strengthen commitment to next steps, which works well in short check-ins or a series of video sessions.
Solution-Focused Therapy concentrates on practical, forward-looking steps. It helps people spot what is already working and try small experiments between sessions to build confidence and momentum.
Caroline treats finding the right approach as a collaborative process. She will talk with each person about their goals and preferences, then adapt methods to suit those needs. The plan can change as work progresses and different tools can be tried together.
Online therapy offers flexibility in how people meet their counsellor. Video calls let for face-to-face conversation, phone sessions need less bandwidth, and live chat or text-based messaging can suit shorter check-ins or times when typing feels easier. These options make it simpler to fit therapy around work, caregiving or treatment for long-term health issues.
Questions people ask
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What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Grief
Also listed
- Anger management
- Attachment issues
- Avoidant personality
- Cancer
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Commitment issues
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Dependent personality
- Depression
- Divorce and separation
- Domestic violence
- Emptiness
- Family conflicts
- Family problems
- Forgiveness
- Guilt and shame
- Impulsivity
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Parenting issues
- Self esteem
- Self-harm
- Self-love
- Social anxiety and phobia
- Trauma and abuse
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 3 years
- Licensed
- Languages
- English
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