About Susan
Susan Pollard is a therapeutic counsellor who has been working in the field since 2014. She holds NCPS and draws on seven years of professional experience to support people facing stress, anxiety and life transitions. Her style is calm and practical, aimed at helping people take small, manageable steps forward.
Susan practises a client-centred way of working. She treats each person as the expert in their own life and builds a partnership around their goals.
Background and approach
Sessions are non-directive and free from judgement, with an emphasis on empathy and listening. Her approach focuses on the here and now while recognising how past events can influence current feelings. She helps people examine their beliefs about themselves and the world to see what still fits and what might need changing.
That often includes looking at how relationships, work and social pressures feed into emotions. Susan works with a broad range of concerns including relationships, grief, addiction, trauma, self-esteem and depression. She also supports people dealing with ageing and geriatric issues, caregiver stress, body image and midlife questions.
Her practice takes multicultural concerns into account. Sessions can be held by video, phone, live chat or text messaging to suit different needs. To begin, a person completes a short matching questionnaire and arranges sessions according to availability.
Susan aims to make the first step straightforward and manageable.
How client-centred and mindfulness work online
Susan draws on client-centred counselling which means sessions focus on the person’s own priorities. The counsellor listens closely and reflects what she hears, helping the person make choices that feel right for them. This approach is useful for stress, relationship concerns and self-worth questions.She also integrates mindfulness therapy to help people notice thoughts and feelings without getting swept away. Mindfulness practices can support anxiety, grief and anger by teaching simple attention and breathing exercises to use in daily life.
Finding the right approach is collaborative. Susan will discuss goals and try different ways of working until a good fit emerges. That means clients shape the pace, topics and techniques used during sessions so the work feels practical and relevant.
Online sessions are offered by video calls, phone, live chat or text messaging to increase flexibility. Video is useful for a full conversational session, phone can be easier when bandwidth is limited, live chat suits shorter check-ins and text messaging supports ongoing reflection between sessions. These options help people fit counselling around work, caregiving and other commitments.
Questions people ask
What concerns does she help with?
What is her therapeutic style?
How much experience does she have?
What credentials and location apply?
In which languages can I speak with her?
Can international clients use her services?
What session formats are available?
How are costs and starting steps handled?
What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Addictions
- Aging and geriatric issues
- Anger management
- Body image
- Career difficulties
- Caregiver issues and stress
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Coping with life changes
- Depression
- Emptiness
- Family of origin issues
- Family problems
- Grief
- Guilt and shame
- Intimacy-related issues
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Multicultural concerns
- Prejudice and discrimination
- Self esteem
- Self-love
- Trauma and abuse
- Women's issues
- Workplace issues
Therapeutic approaches
- Experience
- 7 years
- Licensed
- Languages
- English
We will earn a commission if you sign up through our link, at no cost to you.