About Norma
Norma Augustin is a counsellor based in the United Kingdom who focuses on stress, anxiety and the aftermath of trauma. She holds BACP accreditation, and brings six years of clinical experience to her practice. Norma offers a calm, straightforward approach for people who feel overwhelmed or stuck.
Her sessions aim to create a welcoming space where thoughts and feelings can be talked about without judgement. Norma works to make each session practical and clear, using techniques that help people manage symptoms and cope day to day.
Background and approach
She pays attention to what matters most to each person and adjusts her pace accordingly. Norma draws on Cognitive Behavioural Therapy to help identify and change unhelpful thinking and behaviour patterns. She also uses psychodynamic ideas to look at past experiences that shape current reactions, and Trauma-Focused Therapy to address the impact of painful events.
These methods are used together to form a plan suited to each person’s needs. Common concerns she supports include grief and loss, depression, and life changes such as adoption or issues around attachment. Norma also works with people facing multicultural stressors, financial worries, relationship communication problems and recovery from sexual assault or self-harm.
Her style is collaborative and down to earth. Norma guides people through small steps that add up to meaningful change. The aim is to help individuals feel steadier, more able to cope, and clearer about their next steps.
Therapeutic approaches suited to online care
CBT, or Cognitive Behavioural Therapy, focuses on identifying unhelpful thoughts and behaviours and replacing them with more helpful alternatives. It is often used for anxiety, stress and low mood and offers practical tools you can use between sessions.Psychodynamic Therapy looks at how past experiences and early relationships shape present feelings and reactions. It helps people understand patterns that repeat over time and can bring clarity about emotional responses and relationship difficulties.
Trauma-Focused Therapy works directly with the impact of traumatic events, helping people process memories and reduce the intensity of distressing reactions. It aims to restore a sense of control and reduce symptoms that come from overwhelming experiences.
Finding the right approach is part of the work. Norma will discuss these methods with clients and choose or combine them based on each person’s needs, goals and preferences. This is a collaborative decision made over the first few sessions.
Online therapy offers practical flexibility. Video calls allow face-to-face conversation without travel, phone sessions use less bandwidth and can be easier to fit into a lunch break, and live chat or text-based messaging can be used for brief check-ins or when writing helps you think more clearly. These formats make it easier to keep continuity of care and to fit therapy into a busy life.
Questions people ask
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What this therapist works with
Most often
Also listed
Therapeutic approaches
- Experience
- 6 years
- Licensed
- Languages
- English
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