EF Portrait of Edlaine Franco

Edlaine Franco, ACA

Compassionate counsellor for anxiety and life stress

13 years in practice · based in Australia · sessions in English, Portuguese · online sessions

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About Edlaine

Edlaine Franco is an ACA counsellor with more than 13 years' experience in Brazil and Australia. She is known as Laine to many clients and offers a calm, respectful space for people to talk through what matters. She speaks English and Portuguese and brings a multicultural outlook to sessions.

Laine uses a warm and empathetic style that is tailored to each person's needs. She helps people manage stress and anxiety, rebuild self-esteem, and navigate relationship and parenting challenges.

Book with Edlaine Now Review online therapy options and next steps.

Background and approach

She also supports people through life changes and periods of low motivation. Her background includes work with neurodivergent and LGBTQ+ people and with those facing issues linked to race and sexuality. That experience informs a flexible approach that aims to meet the person where they are.

She describes her practice with the motto, "Everyone deserves to be heard." Sessions can take place online or by phone, chat, or text messaging to suit different schedules. Costs vary with location and the service uses a subscription model that can be cancelled at any time.

Laine helps clients choose a session format that fits their day-to-day life. Clients start by completing a short matching questionnaire and scheduling a session through the Start Therapy button. From there she works with each person to set goals and plan practical steps for change.

Therapeutic approaches and how online sessions work

Edlaine draws on evidence-based therapeutic techniques to guide her work. She uses person-centred methods that focus on listening, understanding each person's story and building a trusting relationship. This approach is useful for people managing anxiety, stress and low self-esteem because it prioritises the client's perspective and goals.

She also applies structured strategies that target unhelpful thought patterns and behaviours. These techniques help people notice stress or anxiety triggers and practise small changes that reduce their impact. Such methods suit those who want concrete tools for coping during life transitions or relationship strain.

Finding the right approach is a shared process. Edlaine works with each client to identify goals, try different techniques and adjust the plan as needed. She encourages feedback and collaboration so the work aligns with the person's needs and preferences.

Online therapy options include video calls, phone sessions, live chat and text-based messaging. Video calls allow face-to-face conversation and visual cues. Phone sessions can be an easier fit when bandwidth is limited or for shorter check-ins. Live chat and text messaging give flexibility for brief reflections between sessions or when scheduling is tight. These options make it easier to keep therapy part of a busy life while exploring practical ways to manage anxiety and stress.
Book with Edlaine Now Review online therapy options and next steps.

Questions people ask

What concerns does Edlaine help with?
She helps people with stress, anxiety, relationship difficulties, parenting challenges, low self-esteem and coping with life changes. Additional focus areas include issues such as abandonment, blended family questions, and midlife concerns.
What is her therapeutic style?
Her style is warm, empathetic and person-centred, adapting to each individual's needs. She aims to listen deeply and work collaboratively on practical steps forward.
How long has she been practising?
Edlaine has 13 years of experience working as a counsellor and psychotherapist across Brazil and Australia.
What credentials and location apply?
She is a member of the Australian Counselling Association (ACA) and practices in Australia.
Which languages are available for sessions?
Sessions are offered in English and Portuguese.
What session formats does she offer?
She offers video calls, phone sessions, live chat and text-based messaging to fit different needs and schedules.
How are sessions charged?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.

What this therapist works with

Most often

Experience
13 years
Licensed
Languages
English, Portuguese

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