About Susan
Susan Robb welcomes people who are feeling overwhelmed by stress, anxiety, depression, grief or big life changes. She supports those dealing with trauma, addictions, relationship and intimacy concerns, eating or sleeping difficulties, and career or self-esteem challenges. Susan also works with people affected by ADHD, bipolar conditions, compassion fatigue and parenting strains.
Susan uses a person-centred way of working. She focuses on building a trusting and respectful relationship first. Sessions are shaped around what the client needs and how they prefer to talk.
Background and approach
She listens without judgement and aims to help people feel genuinely heard. Alongside person-centred practice, Susan draws on a range of evidence-based therapeutic techniques. She adapts approaches to suit each person rather than following one strict model.
That means practical tools might be used alongside reflective conversation when helpful. Her background includes work in schools, charities and independent practice. That variety has given her a wide view of the practical pressures people face.
Susan has been counselling for four years and is registered with the British Association for Counselling and Psychotherapy, BACP. Sessions can include quieter reflection, problem-solving conversations or practical coaching tasks. Susan encourages small, manageable steps and checks in about what is working.
She invites questions and likes to agree together how to move forward.
Therapeutic approaches and online support
Susan works from a person-centred foundation that focuses on developing a warm, respectful relationship. That approach helps people talk through emotions at their own pace and feel heard before moving into focused work.She also uses evidence-based techniques tailored to the person. These might include brief practical coaching strategies to break problems into small steps and behavioural approaches to address sleep, eating or routine-related difficulties. Each technique is chosen to match the issue being worked on and the client’s preferences.
Choosing the right approach is a collaborative process. The therapist will discuss different options, listen to the client's goals and adapt methods as therapy progresses so the work feels helpful and manageable.
Online sessions are offered by video call, phone, live chat and text messaging. Video calls are useful for face-to-face conversation and a fuller therapeutic exchange. Phone sessions need less bandwidth and can fit a short check-in during a busy day. Live chat and text messaging suit people who prefer typing, want ongoing brief contact, or find written reflection easier. These options provide flexibility so therapy can fit around work, caregiving or travel.
Questions people ask
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What this therapist works with
Most often
- Stress, Anxiety
- Family conflicts
- Trauma and abuse
Also listed
- Addictions
- ADHD
- Anger management
- Bipolar disorder
- Career difficulties
- Coaching
- Compassion fatigue
- Coping with life changes
- Depression
- Eating disorders
- Grief
- Intimacy-related issues
- LGBT
- Parenting issues
- Relationship issues
- Self esteem
- Sleeping disorders
- Experience
- 4 years
- Licensed
- Languages
- English
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