About Xuan
Xuan En Rachel Leong is a PACFA counsellor with six years of professional experience in Australia. She focuses on helping people manage stress and anxiety, navigate career difficulties, and work through depression. Her first aim is to make clients feel heard and comfortable so they can speak honestly about what is troubling them.
Rachel creates a calm space for conversations about change. She uses everyday language and simple steps rather than jargon.
Background and approach
Clients can expect a straightforward, compassionate approach that encourages small, manageable goals. Her work also covers coping with life changes and workplace issues. Rachel helps people name the problems they face and choose practical ways to respond.
She pays attention to communication problems and supports people aiming to build more self-love and emotional balance. Rachel has experience with mood disorders and post-traumatic stress, and she adapts her approach to each person's needs. Sessions are collaborative and paced to what feels doable for the client.
The focus is on skills and insights that people can use between appointments. People who prefer clear guidance and gentle encouragement often find her style useful. She welcomes straightforward conversations about goals and day-to-day challenges.
Rachel aims to help people take the first steps toward a more manageable, happier life.
Approaches that support change online
Rachel uses evidence-based therapeutic techniques that focus on practical skills and understanding feelings. One approach helps people learn specific coping skills to manage anxiety and stress, such as breathing strategies, grounding techniques and steps to reduce avoidance. Another approach concentrates on mood and thinking patterns, helping people notice unhelpful thoughts and try new, more balanced perspectives that ease depression and improve day-to-day coping.Finding the right method is part of the work. Rachel treats the choice of approach as collaborative and flexible. She will discuss what feels most useful, adjust methods to fit each person's goals, and try different ways of working if needed.
Online sessions are offered by video call, phone, live chat or text-based messaging to make therapy more accessible. Video calls allow a face-to-face feel, phone sessions can be a simpler option with lower bandwidth, and chat or messaging works well for brief check-ins or people who prefer not to be on camera. These formats make it easier to fit therapy around work, study and family life, and they let people practise new skills in everyday settings.
Questions people ask
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What this therapist works with
Most often
- Stress, Anxiety
- Career difficulties
- Depression
Also listed
- Experience
- 6 years
- Licensed
- Languages
- English
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