About Susan
Susan Hancock is a Licensed Professional Counselor (LPC) based in Texas. She has eight years of clinical experience helping people who feel overwhelmed by anxiety, stress, relationship strain, anger, or depression. Susan writes and speaks plainly to make therapy easy to understand for newcomers.
Susan keeps the work practical. She focuses on clear goals and simple steps that fit daily life. Conversations look at what is causing stress and what small changes can make a difference over time.
Background and approach
She has supported people through divorce and separation and helped those caring for a loved one who has chronic health challenges. Susan also addresses issues around guilt, shame, loneliness, and building self-worth. Her experience includes working with people managing chronic pain, illness, and disability.
Susan notes personal familiarity with autism through family experience and uses that perspective to support caregivers and others connected to neurodivergent loved ones. She centers empathy and plain speaking in sessions so clients can be heard and understood. Susan offers several ways to connect, including video calls, phone sessions, live chat, and text-based messaging.
She describes therapy as a collaborative effort and helps people make a realistic plan they can follow between sessions.
Evidence-based approaches and online care
Two evidence-based techniques Susan uses are problem-focused work and skills practice. Problem-focused work breaks issues into clear parts and targets specific behaviors or thoughts to change. That helps with anxiety, anger, and day-to-day stress by giving concrete steps to try. Skills practice involves learning and rehearsing new ways to cope - for example relaxation exercises, communication skills, or planning tools that reduce overwhelm and build confidence.Finding the right approach is a team effort. Susan will talk with each person about goals, preferences, and what has or hasn't helped before. Together they try methods and adjust the plan based on what feels helpful and realistic for the person's life.
Online therapy offers practical flexibility. Video calls let people see facial cues and work through material in real time. Phone sessions can be a good fit when bandwidth is limited or a camera is not wanted. Live chat and text-based messaging allow brief check-ins, written reflections, or support between meetings. These options make it easier to fit therapy into work, caregiving, or busy days while keeping the focus on steady progress.
Questions people ask
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What this therapist works with
Most often
- Stress, Anxiety
- Relationship issues
- Family conflicts
Also listed
- Experience
- 8 years
- Licensed
- Texas
- Languages
- English
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