RH Portrait of Raphaella Heaven

Raphaella Heaven, BACP

Gentle client-centred counselling for anxiety

5 years in practice · based in United Kingdom · sessions in English · online sessions

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About Raphaella

Raphaella Heaven is a counsellor based in the United Kingdom who uses a client-centred approach to support adults facing anxiety and related concerns. She brings five years of practice to her work and aims to meet people where they are. Her style is calm and respectful, with an emphasis on listening first and tailoring sessions to each person.

She helps people manage stress, worry and depression in everyday terms. She also supports those coping with grief, trauma and relationship difficulties.

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Background and approach

Practical tools and creative exercises are offered, such as drawing, music and timelines when these suit the client's needs. Sessions are shaped around what an individual finds most useful. That might include talking through painful experiences, learning ways to reduce anxiety, or planning small steps for change.

Raphaella encourages people to bring paper and coloured pens when creative work is helpful. Her client-centred way means she follows the person's lead while offering steady guidance. Over time she helps people build coping skills and clearer ways to handle difficult emotions.

The work aims to make daily life more manageable rather than promising quick fixes. Raphaella's approach is practical and human. She supports people dealing with parenting strain, intimacy-related issues, anger, social anxiety and other concerns listed in her practice.

Her sessions combine conversation and creative methods to find what helps each person move forward.

Client-centred care and online options

Client-Centred Therapy places the person's experience at the heart of sessions. The counsellor listens carefully and reflects what matters most, helping people make their own choices about change. This approach is helpful for anxiety, stress, relationship concerns and grief because it focuses on understanding each person's perspective and building trust.

Raphaella also uses creative aids when helpful, such as drawing, music and timelines to make feelings easier to talk about. These tools can make difficult topics feel more manageable and can open up new ways to plan next steps.

Choosing the right approach is part of the work together. The therapist will discuss goals, preferences and what feels most useful, and will adapt methods as therapy progresses. That collaborative decision-making means the plan can change as needs evolve.

Online sessions are offered by video call, phone, live chat or text-based messaging to give flexible access. Video calls suit a full conversation and visual contact, phone sessions work well when bandwidth is limited or a quieter check-in is needed, and chat or messaging can fit short updates or when typing feels easier. These formats make it easier to fit therapy around work, family or energy levels while keeping the focus on practical steps and steady progress.
Explore online therapy options See what online therapy involves and what your next steps would be.

Questions people ask

What concerns does she help with?
She works with stress, anxiety, depression, grief, trauma and relationship difficulties, among other listed concerns such as social anxiety and parenting strain.
What is her therapeutic style like?
Her practice is client-centred, which means sessions follow the person's needs and priorities while she offers support and practical tools.
How much experience does she have?
She has five years of professional counselling experience in the United Kingdom.
What credentials and location are listed?
She is registered with the British Association for Counselling and Psychotherapy, listed as BACP, and practises in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English only.
Can I have sessions from outside the UK?
International clients are not currently accepted; sessions are provided to people within the United Kingdom.
What session formats are available?
Sessions can be conducted via video calls, phone sessions, live chat, or text-based messaging.
How do fees and subscriptions work?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.

What this therapist works with

Most often

Therapeutic approaches

Experience
5 years
Licensed
Languages
English

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