About Pauline
Pauline Crossfield is a counsellor with five years of experience in the United Kingdom. She supports people who are feeling stressed, anxious, low in mood, or carrying grief. Pauline aims to make it easier to talk about difficult feelings and to take the first steps towards change.
She offers a calm, non-judgemental space where clients can say what matters to them. Sessions focus on listening closely and helping people find their own solutions.
Background and approach
Pauline encourages practical steps people can try between meetings. Her approach is influenced by client-centred therapy, which places the person’s experience at the heart of the work. That means she follows the client’s lead and responds with empathy and respect.
This style suits people who want to be heard and who prefer a collaborative pace. Pauline has worked with issues such as relationship strain, family pressure, trauma and abuse, self-esteem struggles, and compassion fatigue. She also supports people navigating life changes and those needing coaching-style guidance alongside therapy.
Sessions are available via video calls, phone, live chat, or text-based messaging to fit different needs. All work is conducted in English and she practices according to her BACP credential in the UK.
Client-centred support delivered online
Client-centred therapy focuses on the person rather than a set of techniques. Pauline listens without judgment and reflects what she hears so clients can better understand their own feelings. This approach can help with anxiety, low mood, relationship worries, and the impact of trauma by building a trusting, steady therapeutic relationship.She also uses a practical, supportive stance that encourages small, achievable steps between sessions. That can include simple coping strategies, self-care routines, or short exercises to try in everyday life. The aim is to work collaboratively so the approach fits each person’s goals and preferences.
Online sessions are offered by video call, phone, live chat, or text-based messaging to make counselling more flexible. Video calls suit people who want face-to-face conversation. Phone sessions can be a better fit when bandwidth is limited or for a shorter check-in. Live chat and text-based messaging work well for those who prefer writing or need more flexible timing. These options make it easier to fit support around work, family life, or other commitments, and let therapists and clients find what works best together.
Questions people ask
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What this therapist works with
Most often
Also listed
- Coaching
- Compassion fatigue
- Coping with life changes
- Family conflicts
- Grief
- LGBT
- Relationship issues
- Self esteem
- Trauma and abuse
Therapeutic approaches
- Experience
- 5 years
- Licensed
- Languages
- English
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